Client and Community Advisor

5 days ago

Nambour, Queensland, Australia Lutheran Services Full time $75,000 - $85,000 per year

Connect. Create. Empower.

Be the essential link that helps people access the support they need - Be our new Client Community Advisor - NDIS.

Location: Nambour and Surrounds

Employment Type: Permanent Full Time

Salary: $75K - $85K + Superannuation + Salary Packaging + Mileage Reimbursement + Employee Discounts

About the Role:

This is a pioneering opportunity to expand our Client & Community Advisor services into a new area of the organisation. Sitting within our Marketing and Sales team, this role will work closely with our Community Services arm to ensure a seamless experience for clients. you will support the organisation to:

  • Grow NDIS clients: Build a quality pipeline and convert to sustainable starts
  • Engage the community: Attend talks, info stalls and forums; be our friendly face locally
  • Build referrer relationships: LACs, plan managers, hospitals, community groups, congregations
  • Keep momentum: Provide simple estimates, timely follow-ups, and clean handovers to service teams
  • Track progress: Update the CRM and share quick, useful reports

About You:

You're someone who gets excited about building something new and making a real impact. You love to think creatively, spot opportunities, and help people access the support they need to live the life they choose. You share our values of empowerment, kindness, innovation, and integrity, and you're committed to making a genuine difference in the lives of others.

You might have experience in business development, sales, or community services—especially in the NDIS or disability space—but more importantly, you're:

  • A great listener and clear communicator who enjoys connecting with people
  • Confident presenting in front of groups and comfortable engaging with diverse communities
  • Organised, reliable, and motivated by goals
  • Familiar with NDIS frameworks and passionate about community outreach

About Us

Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Our people love what they do, supporting over 6,000 people each year across more than 25 sites

Why Choose Us

  • Flexibility for your lifestyle – work locally with autonomy and clear goals
  • Salary packaging – enjoy up to $15,990 of your salary tax-free Allocate a portion of your salary to rent, mortgage, car lease or everyday expenses before tax—so you take home more pay
  • Opportunities for career growth – build your skills in community engagement, business development, and disability services
  • Employee Assistance Program – plus supplier discounts across health insurance, electricity, gas, appliances and holidays

APPLY NOW

Please attach your resume and cover letter, complete the application form and the questions below.

For a copy of the position description please [click here].

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