Groups And Events Coordinator

2 weeks ago

Sydney, New South Wales, Australia Baillie Lodges Full time $40,000 - $80,000 per year

Join Baillie Lodges as our Groups & Events Coordinator (9-Month Contract)

Are you passionate about curating unforgettable experiences? Do you thrive in a fast-paced, client-focused role where no two days are the same? Baillie Lodges is looking for a Groups & Events Coordinator to join our dynamic Sales Team for a full-time maternity leave cover (9 months), reporting to the Senior Sales Manager.

This is your chance to play a pivotal role in creating world-class group travel and event experiences across our luxury lodge portfolio. From first enquiry to the final farewell, you'll be the end-to-end professional who ensures every detail is thoughtfully planned and seamlessly delivered at our lodges.

What you'll do:

  • Manage and qualify incoming group enquiries, helping to influence and achieve sales targets.
  • Curate tailored proposals and contracts for clients, delivering timely, creative solutions.
  • Coordinate every detail - from guest numbers and dietary needs to onsite itineraries and site visits.
  • Collaborate closely with lodge teams to ensure smooth onsite event execution.
  • Manage deposits, payments, and group bookings in our systems with accuracy and attention to detail.
  • Maintain precise records in our CRM, ensuring reports and pipelines are always up to date.
  • Build and nurture strong client relationships, delivering the exceptional service Baillie Lodges is known for.
  • Compile accurate weekend and monthly group reports, ensuring data integrity at all times.
  • Support the Sales Team with administrative and planning tasks, from trade shows to famil coordination.
  • Be a brand ambassador, representing Baillie Lodges at key events when required.

Qualifications

  • Experience in group sales, events coordination, or reservations (hospitality/tourism background a bonus).
  • Familiarity with RMS and HubSpot systems highly regarded.

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