Clinical Services Manager

Are you looking for the next big step in your Allied Health Career?

Or just looking for a change? As the Allora team grows, we're looking for a passionate, experienced Clinical Services Manager who is a natural leader, able to mentor others to succeed and lead from the front. This is your chance to make a real difference while shaping the future of PBS in a growing, supportive, and forward-thinking organisation.

Who We Are:

Allora Options (est. 2022) is a leading provider of Behaviour Support, Therapeutic Support and Early Childhood Intervention services, across metropolitan Adelaide and Regional SA. As a NDIS Registered Provider, we offer our participants, their families, and their stakeholder / care teams a quality-first approach. We primarily work with highly complex individuals within various service settings and support models including but not limited to forensic disability and mental health. Our team are experts within the space, achieving 'Best Practice' across the entire of the Behaviour Support module in our most recent NDIS Recertification Audit in 2025.

Allora Options has a strong commitment to our core values: Teamwork, Excellence & Compassion.

So….Why Work at Allora?

At Allora, we strive to implement points of difference to maintain our positive and unique workplace environment such as:

• PBS Practitioner created & led business
• Flexible working schedules
• Above Award salary & benefits, including a 24/7 paid city Car Park and a complete work set up.
• Bonus Structure eligibility
• Well thought-out caseload structures to maximise work / life balance
• Service Delivery Targets that are below industry standards
• Career progression opportunities
• Professional development & training with Advanced & Specialist Behaviour Practitioners.
• Professional development & training with external sector professionals.
• Paid ongoing certification & relevant membership costs.
• City Fringe Office Location and 24/7 Paid Parking.
• Good working environment & friendly staff
• EAP Provider accessible 24/7 through Acacia Connection
• TRUE PBS Work with a face-to-face service delivery model

What You Will Be Doing:

The Clinical Services Manager will report directly to the Clinical Director. They will be responsible for overseeing high-quality Allied Health and Behaviour Supports whilst ensuring each of their team members meet benchmark service delivery goals. Their role is to oversee all participant directed work within their team including risk management, pro-active solutions and day-to-day operations. The Clinical Services Manager is is responsible for implementing Allora's mission of offering NDIS participants a quality first service to remove restrictive practices.

What You'll Bring:

• Relevant Allied Health degree
• A minimum of 3 years as a Positive Behaviour Support Practitioner
• Proficient or above under the NDIS PBS Capability Framework
• Demonstrated leadership skills that showcase leading by example, responsiveness and initiative while maintaining compliance.
• Deep understanding of Restrictive Practices, the NDIS Practice Standards & NDIS Quality & Safeguarding Commission guidelines.
• Ability to supervise, support targets, and balance billable hours.
• Strong written, verbal and relational communication skills
• Understanding of the principles and evidence-based practice regarding the delivery of positive behaviour support approaches within diverse environments, including their home, community supports and within forensic mental health settings including in-patient wards and prisons.
• Highly organised, ethical, creative & solutions focused.
• Experience in Conflict Management.

Mandatory Requirements:

As a disability service provider, Allora Options takes its duty of care to safeguard vulnerable people seriously and recognises that we must maintain the highest standards of conduct. Therefore, all positions within Allora Options are required to:

• a current Working with Children Check (WWCC)
• a current NDIS Worker Check
• a current Responding to Risks of Harm, Abuse and Neglect – Education and Care (RRHAN-EC)
• complete the NDIS Workers Orientation and New Worker Induction Module.
• be First Aid and CPR Certified
• to understand and comply with the NDIS Code of Conduct, and associated policies.
• any and all other relevant checks that become legally or ethically required.

All staff have a responsibility to ensure they:

• protect their own health and safety and avoid directly affecting the health and safety of others.
• maintain their physical work environment in accordance with Business and Industry standards.
• comply with Allora Options policies, procedures, and work practices.
• participate in mandatory Workplace Health and Safety training

If this sounds like the perfect role for you, please apply to join the Allora Options team today

For a confidential discussion, a full job description or any further information regarding the role, please contact Shannen Bayley – Business Manager at