Clinical Data Manager

About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural, and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive, and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve

About this Opportunity

The Clinical Data Manager is responsible for clinical data, across the RFDS SA/NT's primary health care systems. Working collaboratively with the Primary Health Care clinicians and supporting the RFDS SA/NT's commitment to improving access and equity for disadvantaged and vulnerable populations by contributing to the delivery of evidence-based care and enabling data-driven decision-making that enhances health outcomes for people living in remote South Australia.

Specifically, you will:

• Support timely submission of contractual and performance reports to Commonwealth and internal stakeholders.
• Oversee the collection, extraction, transformation, and validation of data from Best Practice and other primary health systems.
• Develop and maintain standardised queries and reports in PEN CS CAT4 and other analytical tools.
• Develop and maintain regular dashboards and ad-hoc reports on clinical activity, outcomes, and performance metrics.

About You

You will have:

• An understanding of clinical data structures within Best Practice Premier and other primary health electronic systems.
• An understanding of Health data governance, privacy, and confidentiality requirements.
• Strong data accuracy validation, and reconciliation capability with the ability to identify data quality issues and implement corrective actions.
• Excellent written communication skills, high level problem solving, and critical thinking skills.

To be considered for the role you require:

• A degree or diploma in Health Information Management, Data Analytics, Health Sciences, or related discipline.
• Working knowledge of PEN CS CAT4 and population health reporting principles.

Our Benefits

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged.

In addition, we also offer:

• Generous annual salary packaging options to reduce your taxable income including:

• packaging up to $15, 899 of your salary towards loans, rent and bills.

• packaging of an additional $2,650 of your salary via a meal and entertainment card.
• Employee Assistance Program
• Reward and Recognition Program
• Learning Management System
• Employee Value Awards
• Comprehensive orientation program for new starters

Further Information

To access the position description, please click here.

For a confidential discussion in relation to the position, please contact Mandy Smallacombe, Manager Primary Health Care via

For a confidential discussion in relation to the recruitment process, please contact Claire Wilks, People and Culture Coordinator via

Applications close at 11:59pm on Thursday 13th November 2025.

Please note that we are unable to accept late applications, or applications submitted via email.

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe, and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.