Territory Manager/Clinical Services Manager

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it

Territory Manager/Clinical Services Manager - Newcastle and Northern NSW.

(12-month fixed term contract)

Position Overview: 

This position is responsible and accountable for achieving sales quota through profiling, targeting, needs analysis, and closing on targeted account customers consisting of Health Care Professional (Endocrinologists, clinical nurse staff and administrators), key diabetes institutions, and public healthcare funding organizations, as well as clinical support and training of patients and their care team.

Responsibilities:

• Meets/exceeds sales objective as well as market share within assigned geographic area.
• Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating Insulet products, as well as all related diabetes products including competitive products.
• Manages patient trainings with clinics or conducts patient training based on business needs of territory and timeliness of training.
• Develops and maintains superior relationships with key Diabetes decision makers and influencers and is comfortable challenging the status quo and existing viewpoints.
• Effective in implementing customer loyalty initiatives.
• Finds ways to creatively engage people who are disengaged or skeptical.
• Maintains a high profile with decision-makers of the assigned strategic accounts.
• Maintains a high profile with the professional diabetes organizations in the assigned geographical area.
• Facilitates and conducts required customer training programs.
• Routinely contacts and manages sales promotions related to the assigned territory.
• Consistently exhibits proficiency in demonstrating and training on all ancillary Insulet data management software.
• Maintain an active role with Market Access team, which includes a sound working knowledge of health care funding in your geography as well as key decision-makers.
• Works effectively and productively with colleagues in the commercial and corporate office.
• Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines.
• Completes all administrative duties in a timely fashion and works within the specified budget.
• Perform other duties as assigned.

Education and Experience:

• Demonstrable successful experience in sales; at least 50% of which in the medical device sales and/or equivalent combination of education and experience.
• Prior sales experience in the specialty of diabetes a plus.
• Demonstrated relationships with Endocrinologists strongly preferred.
• Prior industry, clinical, and diabetes training experience preferred.

Skills/Competencies:

• Successful sales track record.
• Strong desire to win in a team environment.
• Displays track record of exceptional teamwork and is not afraid to challenge a team in order to win.
• Excellent communication skills, both oral and written. Strong presentation skills.
• Can understand multiple viewpoints and creatively incorporate them into a solution.
• Ability to execute sales and marketing plans; ability to manage territory budget.
• Superior organizational and planning ability and pipeline management
• Ability to function in a fast-paced start-up environment; results oriented.
• Experience in dealing directly with Health Care Professionals and people with diabetes.
• Proficiency with computers.

Physical Requirements:

• Must live on territory (Newcastle/Gosford area)
• Valid driver's license required. Must reside within the geographic area of the assigned area. This position requires regular business travel, mostly by car within a set geographic region.
• Overnight travel and amount of air travel varies by territory, typically 2 – 5 overnights a month.
• Ability to carry and transport professional sales samples and literature.