
Principal Technical Consultant
6 days ago
Position Principal Technical Consultant
Client: leading IT solutions provider focused on technical customer service and advisory. This role is a senior, strategic advisory position with executive stakeholder management and alignment of IT investments to core business objectives.
Responsibilities Relationship Management : Build strong, meaningful relationships with key stakeholders; become the customer's trusted advisor and advocate within the business.
Customer Success : Facilitate outcomes for technology needs or challenges, project or service delivery issues, and billing queries by coordinating resources within the business.
Technical Ownership : Understand client technical infrastructure, hardware, maintenance and licensing lifecycles; recommend improvements and direct technical staff as needed to address risk and problems.
Understand the client's technical environment and seek to improve technical foundations and address risks and cybersecurity through projects and transformation.
Understand client goals and plans for the future; oversee projects; provide complex technical advice for quotes.
Understand client technology environments (cloud, on-prem, cybersecurity, hardware lifecycles).
Qualifications & Experience Minimum 5+ years in a senior technical role with experience in consulting from a Technical Advisory and
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