
Strategic Technical Advisor
5 days ago
This is a senior, strategic advisory position with executive stakeholder management and alignment of IT investments to core business objectives.
- Key Responsibilities:
- Build strong, meaningful relationships with key stakeholders; become the customer's trusted advisor and advocate within the business.
- Facilitate outcomes for technology needs or challenges, project or service delivery issues, and billing queries by coordinating resources within the business.
- Understand client technical infrastructure, hardware, maintenance and licensing lifecycles; recommend improvements and direct technical staff as needed to address risk and problems.
- Oversee projects; provide complex technical advice for quotes.
Requirements:
- Minimum 5+ years in a senior technical role with experience in consulting from a Technical Advisory perspective.
- Strong understanding of technical environments (cloud, on-prem, cybersecurity, hardware lifecycles).
Benefits:
- Opportunity to work with a leading IT solutions provider focused on technical customer service and advisory.
Other Details:
- The ideal candidate will have a deep understanding of technical customer service and advisory principles.
- They will also have excellent communication and relationship-building skills.
-
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