Current jobs related to Senior Service Manager - Chatswood West, New South Wales - NSW Health

  • Senior Marketing Manager

    6 days ago

    Chatswood, New South Wales, Australia Bridgestone Projects Full time $120,000 - $180,000 per year

    Company Overview:Bridgestone Projects is a leading luxury property development and investment group, specializing in creating distinctive living spaces in prime urban locations. With 40+ years of combined expertise, we deliver exceptional projects that blend innovation, design, and strategic insight, ensuring lasting value and uncompromising quality for our...

  • Strategic Procurement Leader

    2 weeks ago

    Chatswood West, New South Wales, Australia beBeeLeadership Full time $267,296 - $292,242

    Job DescriptionThe primary purpose of this role is to lead and promote the implementation of best practice product sourcing, warehousing, supply chain logistics and distribution.The Director provides leadership, management and advice on the development and delivery of world-class support services to the NSW public health system.This involves leading sourcing...

  • Aftersales Services Manager

    2 weeks ago

    West Tamworth, New South Wales, Australia beBeeAftersales Full time $32,000 - $44,000

    Job Title:We are seeking a dynamic Senior Aftersales Professional to fill this key role.Key Responsibilities:Coordinate and manage aftersales services for optimal efficiencyMonitor customer satisfaction and implement improvements as neededCollaborate with sales, service, and parts teams to enhance the overall aftersales experienceDevelop and execute...

  • Assistant Store Manager

    2 weeks ago

    Chatswood West, New South Wales, Australia Bed Bath N' Table Full time

    Overview Join to apply for the Assistant Store Manager role at Bed Bath N' TableDirect message the job poster from Bed Bath N' TableAbout the Company Bed Bath N' Table is an Australian owned family run business where helping our customers to create their dream home is our specialty and our passion. With over 180 stores in every state and territory of...

  • Director, Procurement Operations Health Share NSW

    2 weeks ago

    Chatswood West, New South Wales, Australia NSW Health Full time

    Director, Procurement OperationsExecutive Band 1HealthShare NSWAn exciting opportunity for an experienced leader to shape the delivery of world-class support services to the NSW public health system.HealthShare NSW provides support services to the NSW health system. Our services include food, linen, environmental (cleaning), non-emergency patient transport,...

  • Senior Construction Manager

    1 week ago

    West Tamworth, New South Wales, Australia beBeeConstruction Full time $120,000 - $160,000

    Job Title: Senior Construction ManagerJob Summary:We are currently seeking a highly skilled and experienced Senior Construction Manager to lead our construction projects. As a senior member of our team, you will be responsible for overseeing the planning, coordination, and execution of construction projects.Key Responsibilities:Develop and implement project...

  • Senior Commercial Manager

    2 weeks ago

    West Tamworth, New South Wales, Australia Egis Group Full time

    About UsEgis is a leading global architectural, consulting, construction engineering, operations and mobility services firm.We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development.Our 20,500 employees operate across over 100 countries,...

  • Senior Quality and Regulatory Affairs Associate

    1 week ago

    Chatswood, New South Wales, Australia Menarini Asia-Pacific Full time $104,000 - $130,878 per year

    Senior Quality and Regulatory Affairs AssociateMenarini Asia-Pacific Chatswood, New South Wales, Australia (On-site)Welcome to Menarini Australia, where talent meets opportunity As you consider your next career move, we invite you to explore the exciting possibilities that await you here. At Menarini, we are dedicated to cultivating a dynamic and inclusive...

  • Service Manager

    1 week ago

    West Tamworth, New South Wales, Australia Cummins Full time

    Service Manager - TAMWORTH BasedLead our Service Team using your background within the Heavy Diesel / Automotive IndustryOur culture believes inPOWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place, and work with today's most innovative thinkers to solve the world's toughest problems. We believe...

  • High-Performing Customer Service Manager

    2 weeks ago

    West Tamworth, New South Wales, Australia beBeeAftersales Full time $31,000 - $70,000

    Job Title: Senior Aftersales ExecutiveWe are seeking a dynamic and proficient individual to manage customer interactions and ensure the highest level of service delivery.Key Responsibilities:Coordinate service processes to provide seamless customer experienceMonitor customer satisfaction and implement improvementsCollaborate with various departments to...

Senior Service Manager

3 weeks ago

Chatswood West, New South Wales, Australia NSW Health Full time
Overview Be part of the team leading the largest digital transformation in Australia's public health history. NSW Health's SDPR program is transforming the way patient care is delivered and experienced - creating a single, secure, holistic, and integrated view of patient information across the entire state.
By connecting every corner of the NSW public health system, this groundbreaking program empowers clinicians and care teams with real-time access to unified patient data - enabling safer, more transparent, and quality care for every person, anywhere.
Join us now and contribute to the millions of ways we're enriching health every day.
Position details Position: Senior Service Manager – Single Digital Patient Record
Location: Chatswood/St Leonards offices (modern offices)
Employment Type: Permanent Full Time
Salary: up to $169, % Super and annual leave loading
Application Close: 11:59pm, Monday 15 September 2025
Responsibilities Lead the development and governance of incident and problem management frameworks to support swift service recovery and root cause identification.
Collaborate with eHealth and Health Entity Change Advisory Boards to guide change implementation and reduce operational risk.
Drive the creation and maintenance of known error and change databases to support proactive issue resolution.
Conduct performance reviews and produce reports that measure impact, cost and service improvement opportunities.
Coordinate major incident responses and post-incident reviews to drive continual service improvement and learning
Qualifications Brings strong knowledge of ITIL disciplines, especially in Service Transition and Continual Service Improvement.
Has extensive experience managing Service Management functions in large, complex digital environments.
Can build strong stakeholder relationships and influence cross-functional teams to support business outcomes.
Holds relevant qualifications or can demonstrate equivalent experience in IT service management.
Thrives in fast-paced, high-pressure settings and can effectively balance competing priorities
Need more information? Position description
Check out our diversity and inclusion commitment
Learn more about Single Digital Patient Record
Benefits Professional growth and career development
Allocated day off per month
Salary packaging
Various health and wellbeing programs to support our team
How To Apply Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
Answer this targeted question: In 300 words or less, describe a large platform or service where you successfully managed a range of IT service-related activities like Incident, Request, Change or Problem management. Tell us about your least compliant team and how you turned their processes around?
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we're eager to see your personality and get to know the person behind the application
Role-specific enquiries: If you have any questions about the role, please contact the hiring manager Michael Ormerod at
General recruitment and adjustment enquiries: If you require assistance, have any questions about the recruitment or require adjustments to the recruitment/interview process, please contact Vaaruni Narayana at
Additional information This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
#J-18808-Ljbffr