Operations Manager

JLL supports the Whole You, personally and professionally.
The portfolio is multi mixed-use with exposure to a retail shopping centre, office tower and commercial parking station. We’re nearing full occupancy so we need someone who can continue to ensure these assets are looked after, well managed and maintained to our perfecting standards, working with our fantastic client.
The role will be dynamic and fast paced, overseeing the day-to-day operations of the above, (as well as a couple of additional assets), with a strong focus on the implementation and adherence to established policies and procedures along with the management of contracts in place. You will be focused on strategic planning, lifecycle of plant & equipment, project management, and concentrating on the sustainability & economic performance of all assets.
Key accountabilities include.
Delivering onsite operations management procedures, processes, performance measures, coordinating all aspects of building management and essential services.
Ensuring the provision of a safe working environment and confirming compliance with statutory regulations on fire, health and safety standards.
Making sure the property risk management program (including audits) is maintained across all assets.
Actively work to ensure that the centre’s operations budgets are meeting or exceeding targets.
Confirming that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practices.
Ensuring all staff and contractors are inducted and receive up to date site specific training.
Completion of the client’s capital works program requirements to meet the agreed KPI’s.
Implementation and completion of the client’s Sustainability requirements.
WH&S Legislation. Ensure all operations and maintenance functions conform to the Building Code of Australia and other relevant statutory accountability.
Working collaboratively with the onsite Facilities Manager and broader PM team.
Building and developing effective client / stakeholder/ tenant relationships.
Sound like you? This is what we’re looking for.
You absolutely thrive working with a variety of tenants and enjoy working in a team environment as well as autonomously.
Positive and tenacious in your daily approach, client service is your key priority, and you can communicate effectively both verbally and in writing. You respond promptly, can meet customers needs and expectations, actively listen and show empathy for any concerns.
Having the ability to be proactive and able to identify potential risks through compliance with OH&S is essential. You keep on top of things and can also oversee budgets, cut operational costs, and incur savings during the process.
What JLL can offer you.
Recognition benefits.
Corporate discounts and offers.
‘You’ Days.
Health & Wellbeing programs.
Learning & Development platforms.
Paid time off for volunteer work.
Premium offices.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.