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Business Initiative Specialist

3 weeks ago

Eight Mile Plains, Australia RACQ Full time

**Business Initiative Specialist**
**(**
**Job Number**:
**220001ER**
**)**

**Description**

**About the role**

Due to growth, we have two new 12-month contracts created for Business Initiatives Specialists to work hand in hand with the Insurance Product and Distribution team. Reporting to the Management team, you will support delivery by taking ownership of activities, issues, or risks, and work in partnership with divisions to ensure initiatives completed within timeframes. As a Business Initiatives Specialist, you will lead pieces of work, gather evidence and present back to the division, providing solutions and driving growth. Your key duties will include:

- Translating business issues, challenges and objectives into concrete, tangible solutions whilst shaping offering and response capabilities
- Building effective partnerships across senior stakeholders as required, understanding the impacts of business initiatives, delivering solution-oriented service with member-focussed outcomes
- Gathering insights from the business through review of data analysis, identifying trends and developing innovative solutions which create increased value for members, and
- Understanding member experience pain points, to support thinking and drive improvement in proposed solutions.

**About you**

As a Business Initiatives Specialist, it is important that you are a highly communicative self-starter and can adapt to an environment where priorities can change day to day. You will be highly organised, coordinating meetings, having discussions, and following up with stakeholders. You will be inquisitive, seeking to understand pain-points, support thinking and drive improvement - becoming a key advisor to your stakeholders. As well as these attributes, is important that you have:

- A tertiary qualification or equivalent experience within relevant business area
- At least 3-5 years relevant experience within a complex commercial environment
- Refined interpersonal skills, enabling confidence with developing and delivering presentations to management and key stakeholder groups
- Proven ability in task management including prioritising multiple and often competing business initiatives, and
- Experience in business transformation, business analysis or project management

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**

Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113