Asset Control Specialist, Strategic Accounts Nsw

3 days ago

Lidcombe, Australia Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Great opportunity in a customer facing role focusing on customer satisfaction, problem solving and loss mitigation

Are you an experienced Field Sales professional with strong customer service skills looking to join a global ASX listed organisation and take the next step in your career?

As part of the Customer experience team, your role will be to develop and manage relationships with our key customers at national and site level in order to retain and grow market share whilst improving the customer experience. This role will be based out of our Macquarie Park office with Hybrid working available and reports directly to the Asset Support Manager. This is a 12 month fixed term contract opportunity covering an internal secondment opportunity.

The key responsibilities of this role include:

- Building and fostering relationships with key customers
- Delivering superior customer service focused on added value
- Helping customers to understand their account data to quickly identify potential issues
- Reviewing weekly customer analytics to identify potential problem accounts
- Making recommendations to customers to deliver creative solutions to problems
- Partnering with customers to help them minimise losses and excess charges
- Strong customer service skills with some experience in a field based role preferred.
- A willingness to perform a “hands on” role where customer contact and problem resolution are a major part of the job function
- The ability to identify new business opportunities within a growing customer base
- A highly motivated, passionate and proactive approach
- The ability to work effectively both autonomously and as part of a team
- Intermediate computer skills - Excel, Word, PowerPoint

Preferred Education

Qualified Professional and Equivalent. Basic (3 years)

Preferred Level of Work Experience

Level has not been specified

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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