Privacy & Information Sharing Officer

Posted: 18/02/2025

Closing Date: 04/03/2025

Salary: $106,000.00 - $111,000.00

Job Type: Permanent - Part Time

Location: Narre Warren

Job Category: Quality Assurance & Safety

Want to know why it’s an exciting time to join Windermere? Firstly, there is no other organisation quite like us. Why do you ask? We are an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children, Family Health & Wellbeing, Childhood Development, Education & Support, Early Intervention Therapy Services, NDIS Support Coordination and Plan Management, Homelessness Support, Counselling Services, assistance to support victims of trauma, assault and violent crimes and Recovery Support Services.

The Privacy & Information Sharing Officer plays a crucial role in maintaining high standards in information management and privacy functions. The officer will administer the privacy role in line with the Health Services Act (Vic), Privacy and Data Protection Act (Vic), Privacy Act (C’wealth) and related information sharing schemes.

This is a Permanent Part-time role (15.2 hours per week) spread over 3 days - Mondays, Tuesdays and Thursdays.

**Why work at Windermere?**

We are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility, support and wellbeing.

Staff Benefits - this is where we stand out from the crowd Windermere offers staff a wide range of unique benefits beyond the salary.
- Flexible Ways of Working - home, in the office or combination of both
- Above Award Personal Leave and 17.5% annual leave loading
- Gifted days off (between Christmas and New Year)
- Employee Referral Program - $500 per referral
- Flexible Leave Scheme (50/52, 51/52)
- Salary packaging (up to $15,900 per year + additional $2,650 meals and entertainment)
- Structured performance and 1-on-1 development check-ins
- Secondment and career growth opportunities
- Staff discount program for everyday items
- Opportunities for professional development
- Study Leave provisions
- Paid Parental Leave

Windermere care about staff and strive for continuous improvement, which is why we regularly ask our staff and consumers about what we can do better. n our staff survey from May 2024, 90% of respondents said they were "_proud to work at Windermere_" and 89.7% feel "_we are committed to diversity, equity and inclusion_".

**Now, let’s talk about this exciting opportunity**

As a **skilled and experienced Privacy & Information Sharing Officer** you will be working in a small but very supportive team. You will provide effective and high-quality support for the department, through;
- Providing privacy advice within the organisation
- Overseeing compliance and championing privacy laws and regulation requirements and best practice
- Actioning subpoenas and requests for information in accordance with strict timelines, relevant Acts, schemes, Windermere policies and applicable consumer impact risk assessments
- Co-ordinating the handling of internal and external privacy enquiries, privacy complaints, and requests for access to records and personal information as requested through individuals and or related authorities

As Windermere is a not-for-profit organisation, employees are able to claim everyday living expenses up to $15,900 against their annual Pre-Tax Salary. See example below and note this depends on your individual circumstances:
**Desired Skills and Experience**:
**Key Selection Criteria**:

- Relevant qualification, training and or experience in privacy and personal information management is essential
- Sound knowledge of relevant Acts & Regulations (especially privacy legislation at state and federal levels, and information sharing schemes)
- An understanding of privacy dispute resolution and complaint-handling methods and processes
- Highly developed conceptual and analytical skills
- An understanding of current issues in community service organisations relating to privacy and information management
- Excellent communication skills, both verbal and written
- Highly developed writing skills
- Demonstrated commitment to high quality services and a culture of continuous learning
- Understanding of risk management and consumer feedback systems of good practice
- Demonstrated understanding of, and commitment to, the values that underpin the organisation
- Excellent time management skills and the ability to manage multiple, complex demands and meet timelines
- Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
- Willingness to undertake pre-employment screening - Working with Children, Police check and medical assessment.