Physiotherapy Practice Office Manager

5 days ago

Woolloongabba, Australia Sports and Spinal Physio Full time

We are looking for our next
**Full Time**
**Office Manager** to help us keep our
**Woolloongabba practice** running smoothly, so our Physio's can do what they do best - help people

**About the business**

As a friendly and supportive team, Sports and Spinal Physiotherapy creates the perfect environment for individuals to excel in their careers and raise the bar in care provided for every patient that walks through our doors. Our career pathways are second to none and we place significant emphasis on helping you to be the best admin you can be.

Over the past 30 years, Sports and Spinal Physio has evolved into one of the leading Physiotherapy groups in South East QLD. With a focus on training, professional development and creating a culture where people love coming to work.

Our values are simple:

- Respect all,
- Be memorable,
- Collaborate and grow,
- Innovate for the future,
- AND show the love

So if you align with our values and are passionate about your work, please join us

**About the role**

The role of the Office Manager is to oversee all aspects of the day to day running of the Physiotherapy Practice. A key focus is on the seamless organisation and management of all administrative duties of the practice. You will work closely with the Practice Leader (physio in charge) to ensure every patient's expectations are exceeded. This role will also provide you with a unique opportunity to work closely with a multidisciplinary team of OT's, Physio's, EP's, Podiatrists, Dietitians, and Psychologists.

**We are looking for someone who**:

- Can oversee all aspects of the day to day running of the Physiotherapy Practice, including but not limited to a range of office and administration responsibilities such as rostering, training, debtor management, answering phones, scheduling bookings, processing payments, updating data, and general cleaning
- Can provide support to the admin team and the practice leader,
- Is the first point of contact for patients and exceeds expectations,
- Demonstrates the highest level of customer care & service skills,
- Loves working as part of a dynamic team,
- Desires to strive to always look at how to improve the way we do business,
- Is an enthusiastic leader,
- Shows attention to detail,
- Is able to work and supervise autonomously,

**Benefits and Perks**
- Working with a growing business,
- Career development opportunities through training and seminars,
- Pet Leave Policy because pets are family,
- Staff discount to access our entire range of services,
- Attractive remuneration based on experience with annual performance reviews,
- Salary sacrifice super,
- Employer funded parental leave policy,
- Group & Team social events.

**Skills and experience**
- Exceptional organisational and problem solving skills,
- Outstanding people management skills,
- Strong work ethic,
- Excellent emotional intelligence,
- Intermediate computer skills in MS Office,
- Experience with Hi-caps and/or medical software (Gensolve preferred)
- Possess relevant degree in administration/business management (preferred),
- Possess reception/management experience (preferably in the Medical/Allied Health industry),
- Flexibility to be rostered to work shifts between 7am and 7pm Monday through to Friday + Saturday mornings if needed.

If this sounds like your perfect job, don't hesitate

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