Customer Care Consultant

22 hours ago

Brisbane, Australia Integria Full time

**Vacancy No**
- VN170

**Employment Type**
- Fixed Term Contract

**Work Location Name**
- Brisbane

**Job Details**

Integria Healthcare brings together the best names in natural healthcare to deliver a total suite of scientifically proven natural therapies and products. We are pioneers, innovators, scientists and teachers, spearheading cutting-edge research at our Australian research facility and developing, testing and delivering the highest quality natural medicines and herbal remedies to health professionals and customers around the world. We are committed to our vision to inspire people to live better lives through natural healthcare and look to grow our business with talented people who want to be a part of how we achieve this.

**The Role**
We are seeking a Customer Care Consultant to join our team on a **full-time six-month **contract. Based in our Eight Mile Plains head office and dedicated to servicing our retail and practitioner customers, this role is responsible for responding to our customer needs in a consistent, professional and timely manner. This includes being proactive in your approach to seek out our customer needs and identify opportunities to add value, taking initiative to delight our customers and live our company value of seeing the world through our customers eyes.

**About You**
- Experience in a call centre environment or administration role
- A passion for providing an exceptional customer experience
- The ability to adapt, prioritize and manage time effectively
- Demonstrated ability to problem solve to achieve a successful customer outcome
- Excellent communication skills with the ability to be resilient and perform effectively when faced with time pressures
- Computer savvy; preferably experienced in Microsoft Office. Experience with Microsoft Dynamics 365 desirable
- Experience in natural healthcare would be an advantage

**What we Offer You**
- Opportunity to work with established, trusted brands in a growing company
- A competitive salary coupled with employee benefits
- On-site parking

**Applications Close Date

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