Service Delivery Lead

7 days ago


Maribyrnong, Australia HR Solutions Full time

PingCo is a SaaS provider that enables large telecommunications companies and its providers to manage and sell Voice to their customers. Established in 2011, PingCo has grown to work internationally with global customers.

Their engineers, systems administrators and solutions architects solve complex technology challenges and take organisations into the future. A role at PingCo means being at the forefront of technology, leading the way in the TaaS industry, working with experienced tech experts, and being supported to grow ideas and reach your potential.

**Key Responsibilities**:

- Working with the engineers and support staff to ensure that goals and project deadlines are met- Responding to enquiries and resolving problems concerning contracts, services, and projects- Advising senior management on matters requiring attention and implementing their decisions- Preparing and reviewing submissions and reports concerning activities and milestones- Collecting and analysing data associated with projects undertaken, and reports on project outcomes- Sharing relevant documentation and reports with project teams- Liaising with clients to provide project updates on a regular basis and ensure satisfaction and deadlines are met- Being point of contact for various working groups- Assigning project to team members and following up for timely delivery- Collect and manage incoming projects- Update project management tool as required- Making sure KPI’s of the team are met- Meeting Project Coordinator KPI**Key Company Expectations**:

- Showcase professionalism and consistently produces high quality work on or ahead of time
- Takes initiative, is a positive team member, and exhibits strong communication skills

**Essential**:

- 2+ years’ experience in a similar role
- Experience in the following:
- Project management- Service Delivery- Stakeholder management- Change management- Impeccable written and communication skills
- High level of adaptability and flexibility
- High level of proficiency in workflow design and documentation
- Exceptional interpersonal skills
- Background and knowledge in IT
- Experience with Information Technology projects
- Knowledge in telephony
- Driven and highly motivated professional who can operate within a plan but also show innovation and initiative
- Positive can-do attitude, strong communicator, trustworthy and a team player

**Desirable**:

- Experience with project management software
- Qualifications in ITIL
- Background and knowledge of Microsoft Cloud Services

**Job Features**:

- Job Category- IT and Services Industry- Job Nature- Full Time- Workplace- On-site- Job Level- Mid-Senior Level



  • Maribyrnong, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the role**: Reporting to the Store...

  • Interim Cfo

    21 hours ago


    Maribyrnong, Australia Sharp & Carter Full time

    Start immediately - Work for an organisation that is making a difference - Interim role with opportunity to convert to permanent **he Role** As the CFO of a not-for-profit organisation that supports some of the most vulnerable people in the community, you will be responsible for oversight of the finance function and providing financial leadership across the...


  • Maribyrnong, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Maribyrnong, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Maribyrnong, Australia Officeworks Full time

    **Title**:Retail Department Coordinator**: - Location: Maribyrnong, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Marketing Manager

    5 days ago


    Maribyrnong, Australia The GPT Group Full time

    Retail Marketing, Digital & Data - Full Time - Maribyrnong, VIC **Together, we can do great things** - We shape leading experiences across office, retail, logistics and student accommodation. - We’re one of Australia’s largest property groups, managing $35 billion worth of assets across the country. - Our sustainable returns from investments come from...


  • Maribyrnong, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...


  • Maribyrnong, Australia AVWA Committee of Management Full time

    Looking for a full-time CHSP - DA and Meals Project OfficerReports to:CHSP - DA and Meals CoordinatorEmployment type: Full-timeThe CHSP – DA and Meals Project Officer is responsible for coordinating and administering Domestic Assistance and Home Meals services in line with CHSP guidelines. The role ensures smooth program operations and high-quality,...


  • Maribyrnong, Australia Ripe Maternity Wear Pty Ltd Full time

    Store Manager | Ripe Highpoint About the position An exciting opportunity has become available for a passionate Retail Store Manager to support oHighpoint. You will motivate, coach and lead the dedicated and valued store team. Your focus will be to deliver an amazing experience styling gorgeous Ripe mums in a beautifully merchandised store. Key...

  • Marketing Manager

    5 days ago


    Maribyrnong, Australia The GPT Group Full time $90,000 - $120,000 per year

    Together, we can do great thingsWe shape leading experiences across office, retail, logistics and student accommodation.We're one of Australia's largest property groups, managing $35 billion worth of assets across the country.Our sustainable returns from investments come from focusing on what matters most to customers — a great experience and doing good....