Customer service representative/online orders assistant

3 days ago


Maribyrnong, Australia Artisan Ornaments Full time $40,000 - $60,000 per year

About the role

We are seeking an enthusiastic and customer-focused Customer Service Representative / Online Orders Assistant to join our team at Artisan Ornaments' in Maribyrnong, Victoria.

This is a contract role with the opportunity to work in a dynamic and creative environment.

The role will commence on a full time basis in the first week of November until Christmas with hours ranging from 25-50 hours per week with some sporadic hours from the start to mid of October.

What you'll be doing

  • Providing excellent customer service by responding to inquiries, processing orders, and handling returns and exchanges in a timely and efficient manner
  • Dealing with inbound & outbound calls
  • Assisting with the management of our online sales platform, including updating product information, processing orders, and tracking inventory
  • Communicating with customers via phone, email, and social media to ensure a positive and seamless experience
  • Collaborating with the broader team to identify and implement process improvements
  • Labelling parcels for shipments
  • packing and tracking outgoing parcels.

What we're looking for

  • Previous experience in a customer service or administrative role, preferably within a retail or e-commerce environment
  • Polite & friendly communication and interpersonal skills
  • Strong organisational and time management skills, with the ability to multitask and prioritise tasks effectively
  • A keen eye for detail and a commitment to accuracy
  • Availability Monday to Friday from the first week of November is a must.

About us

Artisan Ornaments' is a leading retailer of high-quality, personalised Christmas Ornaments Our team of talented artists work together to create unique and inspiring designs that bring joy to homes around the world.

If you're excited about the prospect of joining our team, we encourage you to apply now



  • Maribyrnong, Australia Sleeping Giant | James Lane Full time

    **Join James Lane | Sleeping Giant as a Sales Representative!** **_Discover Incredible Opportunities with a 40% Staff Discount and Up to 2.5% Commission on Sales!_** **About Us**: James Lane | Sleeping Giant isn’t just about furniture and mattresses; it’s about creating memorable living experiences. With over 40 years of history as an Australian...

  • Sales Representative

    2 weeks ago


    Maribyrnong, Australia The Sleeping Giant Full time

    **Join James Lane | Sleeping Giant as a Sales Representative!** - **Discover Incredible Opportunities with a 40% Staff Discount and Up to 2.5% Commission on Sales!**_ **About Us**: James Lane | Sleeping Giant isn’t just about furniture and mattresses; it’s about creating memorable living experiences. With over 40 years of history as an Australian...


  • Maribyrnong, Australia The Sleeping Giant Full time

    **Join Our Team at James Lane | Sleeping Giant!** - _**Enjoy a Fabulous 40% Staff Discount Across Both Iconic Brands!**_ - _**Earn Up to 2.5% Sales Commission and Watch Your Success Soar!**_ **About Us**: At James Lane | Sleeping Giant, we don't just furnish homes; we craft living experiences. With over 40 years of heritage, we are an Australian...

  • Sales Assistant

    2 weeks ago


    Maribyrnong, Australia James Lane | Sleeping Giant Full time

    _**COME JOIN OUR SLEEPING GIANT MARIBYRNONG TEAM!**_ - _**Growing business with genuine career progression opportunities**_ - _**Full time and Casual roles available at our Sleeping Giant MARIBYRNONG store**_ - _**Earn up to 2.5% sales commission**_ **About us** **James Lane | Sleeping Giant** are **Australian family-owned business** with over 40 years...

  • Sales Assistant

    1 day ago


    Maribyrnong, Australia James Lane | Sleeping Giant Full time

    **_Grow your career with Sleeping Giant | James Lane _**: - **_Full time roles available at our NEW Maribyrnong stores_**: - **_Free staff parking_**: - **_Generous staff discounts across both brands_** Due to business growth we are looking for some passionate sales representatives to join the team! **About us** James Lane | Sleeping Giant are...


  • Maribyrnong, Australia Beacon Lighting Full time $45,000 - $60,000 per year

    If you are passionate about sales and building strong customer rapport, we want youCasual customer service and sales role available at our Maribyrnong storeComprehensive and ongoing training - no lighting experience neededGenerous team member discounts, a fun team culture and performance based profit share incentivesBenefitsTo reward you for your efforts, we...


  • Maribyrnong, Australia Bank of Melbourne Full time

    **Permanent, full-time role available at our Highpoint branch**: - **Be a part of a culture that cares for our customers, our community, and YOU**: - **Reap the benefits of working with a diverse, inclusive and vibrant team**: - **Support our customers in the moments that matter most**: - **Get things happening for our customers - and your career** As...


  • Maribyrnong, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • City of Maribyrnong, Australia Myer Pty Ltd Full time

    Job no: 943974 Work type: Permanent / Full time Location: Highpoint As a Customer Service Manager at Myer Highpoint you’ll be the driving force behind our customer service excellence! Lead teams across multiple departments to deliver outstanding service and achieve strong results. Champion the Myer strategy, manage daily operations, and provide ongoing...


  • Maribyrnong, Australia General Pants Full time

    Our LEGO® Certified Store in Highpoint is looking for its new energetic Assistant Store Manager. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard to find product releases and amazing bricks in hands engagement opportunities. Designed in partnership with the LEGO® Group, this store is an integral part of our LEGO® Certified Store...