Business Manager

5 days ago

Maribyrnong, Australia Western Urology Full time

**Business Manager Western Urology**
Maribyrnong, VIC (travel required)Western Urology is a specialist medical practice providing advanced urological care across Melbourne.
We are seeking a Business Manager to oversee and optimise the operational, financial, and administrative performance of a growing multi-site clinical network. This role encompasses both office management and business operations, requiring strategic oversight across systems, compliance, workflow integration, and stakeholder coordination to ensure seamless service delivery and long-term business sustainability.**Position Details**
- **Position Title**: Business Manager (Office & Healthcare Operations)
- **Employment Type**: Full-Time, Permanent
- **Location**: Maribyrnong, VIC (travel to partner clinics and affiliated facilities required)
- **Salary**: Competitive and commensurate with experience

**Key Responsibilities**
- Lead the operational and administrative functions of the practice, ensuring efficient day-to-day delivery of clinical and business services
- Oversee compliance with healthcare regulations, accreditation standards, and quality-assurance protocols
- Manage office systems, appointment workflows, patient billing, recalls, and data integrity
- Develop and implement frameworks for performance tracking, reporting, and financial analysis
- Support strategic initiatives including business development, service diversification, and stakeholder engagement
- Liaise with internal and external partners to strengthen referral pathways and optimise patient flow
- Supervise and mentor administrative staff, ensuring adherence to established processes and professional standards
- Assist with governance, documentation, and policy updates in line with best practice

**Skills & Experience**
- Proven background in office, operations, or business management (healthcare, specialist or dental environment highly regarded)
- Strong understanding of clinical operations, patient coordination, and referral-management systems
- Demonstrated ability to analyse practice performance, implement system improvements, and streamline workflows
- Excellent leadership, communication, and stakeholder-management skills
- High-level proficiency in Microsoft Office and practice-management software
- Ability to work autonomously with strong attention to compliance, structure, and accuracy

**About You**
You’re an organised, forward-thinking professional with a deep understanding of how to balance operational precision and patient-centred care. You take ownership of outcomes, build effective teams, and have a proven ability to translate clinical and business goals into practical systems and results. The right fit will show strong initiative, commercial awareness, and a proactive drive to optimise performance and support business growth.

**Job Types**: Full-time, Permanent

Pay: $80,999.76 - $154,670.73 per year

Work Location: In person

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