Applications Consultant

7 days ago

Murdoch, Australia Serco Plc Full time

Join a team dedicated to making a significant difference

**Location**: Fiona Stanley Hospital, Murdoch
Fixed term and Permanent positions available

About the Role
As the Applications Consultant you will be reporting to the FM Applications Manager for the ICT Service at Fiona Stanley Hospital. You will be responsible for ensuring the availability of the FM Applications service exceeds defines service levels and activities are undertaken in accordance with the ITIL service management framework.

About You

**To be successful in this role you will**:
Have the highest levels of personal integrity and ethical behaviour.
Promote a culture of customer excellence within the FM Applications team whilst ensuring contractual KPI’s with customers are met
Have an understanding of SQL databases, including basic queries and high-level database administration Have experience working within an ITIL based environment, with a strong change management culture Well-developed problem solving and analytical skills with the ability to prioritise competing demands Demonstrated experience working within a customer orientated environment.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.

What We Offer
- Excellent work/life balance
- Diverse and inclusive culture and work environment in which you are valued and supported.

Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

About Us
We are proud to deliver non-clinical services to Fiona Stanley Hospital; one of Australia’s most advanced public healthcare facilities. We put the patient at the heart of everything we do. Our team of 500 staff takes pride in delivering quality services to achieve outstanding care.

Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

**NOTE**: Google Chrome is the preferred browser to access Serco careers website

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