Ecommerce Specialist

Ready to Redefine the Future of _Skincare_?

We’re on a mission to empower skin confidence—and we want you to be part of it

At **Alpha-H**, we're not just about skincare—we're about transforming routines into rituals. As pioneers in acid-based, science-backed _skincare_, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic _Liquid Gold Exfoliating Treatment_, have set new standards in the industry.

Headquartered on Australia's Gold Coast, we blend clinical sophistication with the purity of Australian botanicals to address a full spectrum of skin concerns and we've grown into a globally recognized _skincare_ brand, known for our award-winning formulations - trusted by professionals, loved by consumers, and driven by purpose.

As we continue to expand into new markets and push boundaries in the beauty industry, we’re looking for passionate individuals who are ready to grow, innovate, and make a real impact.

**Position Overview**:
We're on the lookout for an **Ecommerce Specialist**based in **Australia** to join the **Alpha-H** team In this role, you'll play a key role in bringing our marketing strategy to life and supporting the Brand and CRM team. Your mission? To help us create an exceptional online shopping experience that drives sales and keeps our customers coming back. From executing trade and content campaigns to diving into performance insights, you’ll help power our global D2C channel.

In this role, you’ll manage the day-to-day operations of the Alpha-H website on Shopify. You'll also co-own our D2C marketing calendar, ensuring every campaign and key moment is perfectly timed and beautifully executed online

**What You'll Do**:

- Manage and optimise our Shopify ecommerce site, keeping product listings, landing pages, and promotions up-to-date and high-converting.
- Collaborate with the marketing and creative teams to roll out product launches, seasonal campaigns, and on-site promotions.
- Own and maintain the ecommerce marketing calendar, ensuring smooth coordination across paid media, operations, customer service, and cross-functional teams.
- Lead the end-to-end execution of onsite campaigns and trade initiatives across regions, from briefing to testing and launch.
- Monitor key performance metrics (Sales, CVR, AOV), deliver regular performance reports, and recommend improvements.
- Work with our web agency to troubleshoot and resolve any bugs or site issues, ensuring a seamless shopping experience.
- Support SEO content initiatives and stay informed on ecommerce trends, competitors, and industry best practice, always bringing fresh ideas to the table
- Conduct UAT testing and quality checks for website updates, new features, and deployments.

**Requirements**:
**Who We're Looking For**:

- **3+ years of Shopify experience**with strong understanding of **DTC** tools and ecommerce best practices
- **Data-driven**with the ability to analyze performance metrics and drive optimisation
- Highly organized and efficient at managing multiple tasks in a **fast-paced**environment
- Clear communicator with **excellent written and verbal skills**:

- **Proactive problem-solver** with a hands-on approach
- **Customer-focused**with a strong eye for user experience
- **Detail-oriented**and confident working with data and numbers
- **Passionate about beauty**and** skincare**, with a good grasp of marketing fundamentals

**Benefits**

**Why Join Us**:

- We value your professional and personal growth - fostering a positive work culture is our priority. Here, you’ll find more than just a job, you’ll discover a genuine opportunity to thrive._
- Be part of a forward-thinking company dedicated to health and wellness.
- Engage in pioneering projects that push the boundaries of innovation.
- Opportunities for professional growth and development.

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