Cleaning Services Supervisor

5 days ago

Melbourne, Australia Assetlink Full time

**Description**:
**Assetlink’s Purpose**:
Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

We have a exciting opportunity for a Cleaning Services Supervisor to join our team on a Full-Time Contract.

**Work hours are as follows**: Monday to Friday 12 Midnight to 8am

**The Role**:
As the Cleaning Services supervisor, you will oversee the daily operation of the cleaning team at Melbourne Central Shopping Centre.

You will be supervising and leading a team dedicated to providing award-winning retail customer service. You will be part of the Assetlink team with a key focus on developing a high performing cleaning team, whilst efficiently managing all day to day cleaning operations, including but not limited to; staff training, cleaning service delivery tracking, rostering, auditing and many other day to day operational requirements.

**Responsibilities**:

- Managing a cleaning team
- Provide effective leadership to cleaning personnel, including mentoring and training.
- Leading and inspiring team members to deliver superior guest experiences;
- Performing administrative functions, such as incident reporting, assisting with staff rosters, etc;
- Meet and exceed contract cleaning requirements.
- Develop and maintain excellent customer relations with the client.
- Understand customer’s security, environmental and safety requirements.
- Following Occupational Health Safety and Environmental policies and procedures.
- Responding to general cleaning, periodical, preventative and emergency incidents or queries.

**To be considered for the position you must have the following**:

- A minimum of 1-2 years’ experience in retail/commercial cleaning
- Previous experience managing a team
- Strong understanding of hard floor cleaning practices and related machinery
- Knowledge of cleaning practices, including infection control.
- Excellent communication skills, both written and verbal.
- Ability to give direction and instruction to people.
- Ability to multi-task, be flexible and work under pressure.
- Consistent attention to detail.
- Is available to work weekends

What we offer you
- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- Career development
- A family-oriented culture
- Uniform provided

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

Assetlink's Diversity Commitment

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