Customer Care Consultant

7 days ago


Braeside, Australia New Start Full time

We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Braeside VIC**

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**

**Your key responsibilities include but not limited to**:

- Build engaging relationships with our customers at every interaction
- Working with internal and external stakeholders to guarantee customer satisfaction
- Assisting in managing goods delivery through MyFreight to customers and other locations
- Providing product-based information and cross-selling products where required

**What you will need to succeed**:

- Experience with industrial products such as lifting and rigging, trade products is preferred but not essential
- Excellent communication skills and a proactive approach
- Computer experience is essential specifically Windows PC knowledge
- Ability to multi-task and focus on completion of allocated tasks
- Outstanding customer service skills with great time management skills

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Braeside VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- do you identify if Aboriginal or Torres Strait Islander descent
- Are you Covid vaccinated

**Experience**:

- Customer service: 1 year (preferred)
- Administration: 1 year (preferred)
- Call centre: 1 year (preferred)

Licence/Certification:

- Drivers licence (preferred)



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