Principal Engagement and Communications Officer

**About the Department of Education**: The Department of Education (DoE) is committed to giving all children a great start and ensuring Queenslanders have the education and skills they need to contribute to the social, economic and cultural development of Queensland. The department sets the foundations for quality early learning experiences and delivers world class education services.

**About the Role**: SORD is an online business intelligence solution delivering dynamic and interactive reports to schools, regions, and central office teams, and strengthens our ability to make evidence-informed decisions that enable the delivery of quality education and early childhood services.
This exciting opportunity will allow the successful applicant to assist in strengthening engagement with users, deliver enhanced promotion of SORD across variety of communications channels, and support the expansion of SORD and its continued growth to deliver further benefits for the schools and support positive outcomes for Queensland students.
As the Principal Engagement and Communications Officer you will lead the development and implementation of innovative engagement and communication strategies for the team and its products and services, and will be responsible for delivering objectives by leading a range of key activities to meet milestones and desired outcomes.

**Responsibilities include**:

- Build and maintain collaborative and consultative working relationships with internal and external stakeholders, including school Principals, communities of practice groups, and other key school officers to facilitate delivery of best practice communication and community engagement and consultation initiatives.
- Develop, implement and measure innovative engagement and communication strategies and activities that inform and increase engagement with key stakeholders, including end users of the team's products and services.
- Develop, coordinate, deliver and evaluate workshops and consultation activities with key stakeholders to maximise engagement and feedback, including undertaking school community consultation, internal communication, issues management and liaison with departmental change and communications staff.
- Prepare content and materials to keep stakeholders informed, including newsletters, website updates, user guides, briefing notes and correspondence.
- Contribute to the development and implementation of onboarding materials, systems and processes to support new users, in addition to conducting training and development needs analysis that will enable ongoing capability uplift and enhanced information literacy.
- Proactively identify and manage stakeholder concerns and issues to maintain and enhance the reputation of the team's products and services.
- Provide high level advice regarding engaging and communicating with stakeholders, ensuring professional excellence in the design, planning and reporting of initiatives.
- Participate in team strategic and business planning in order to achieve the delivery of broader objectives.
- Identify emerging strategic issues that may impact on the activities of the team and the branch and coordinate the development of management approaches.

**How to Apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a maximum 1-page response outlining your skills and abilities relevant to the role. You can use the 'your role' section as a guide.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
Salary rate shown is reflective of full-time (1.0 FTE)This work is licensed under a Creative Commons Attribution 3.0 Australia License.