Gaming Customer Service Attendant

4 days ago


Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney** - ** Ongoing opportunities for training and development to help grow your career within the hospitality industry.** - ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.** - ** Above award rates** - ** Monday - Friday $33.98 p/hr**: - ** Saturday $ 40.78 p/hr**: - ** Sunday $ 47.58 p/hr** **We’re looking for energetic and experienced Gaming Customer Service Attendants to join our friendly and talented team. This role is based primarily at Blacktown Workers and Blacktown Sports Club.** **About Us....** By any measure, the story of** Workers Lifestyle Group** is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west. **Benefits** - Employee Enterprise Agreement - Free onsite undercover parking - Uniforms provided - Staff Christmas Party - Staff events - Trivia, Paint & Sip, Karaoke - Employee Assistance Program - up to 6 sessions annually with Access EAP - 25% staff discount with our food vendors Marlos All Day and Lusso Bistro **About the Role..** In this role, your main focus will be to provide excellent customer service to our Members and Guests in a fast and efficient manner. In this role, your responsibilities will include, but not limited to: - Building rapport with Members and Guests from diverse backgrounds - Providing food / drink service to our Members and Guests in a prompt, friendly and professional manner - Attending to gaming machine maintenance and payouts - Delivery of great customer service experiences; and - Maintaining cleanliness of our service areas on the gaming floor. **Requirements..** - Previous gaming attendant experience is essential (min 1 year) - Current NSW RSA, RCG (essential) and Advance RCG (desirable) competency card - Availability to work a range of shifts including late nights, weekends and Public Holidays - Ability to work in a fast-paced environment - Able to meet the physical requirements of the role including standing/being on your feet for long periods of time and walking the gaming floor - Excellent interpersonal and customer service skills and personal presentation. - Possess a "Can do" attitude - Ability to speak, read and understand clear, concise and fluent English - Basic math skills - Knowledge of Gaming Machine operations; and - Be able to demonstrate an understanding of WH&S policies & procedures; **How to apply..** **If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your resume by clicking on the APPLY NOW Button below.** **No recruitment agencies please


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