(21/9/2025) Gaming Customer Service All Rounder
2 days ago
Overview
- Work at one of the largest and most successful venues in Western Sydney
- Ongoing opportunities for training and development to help grow your career within the hospitality industry.
- Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
- Above award rates
About Us
By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.
Benefits
- Competitive casual rate above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually
- 25% staff discount with our food vendors Marlos All Day and Lusso Bistro
About the Role
In this All-Rounder role, your responsibilities will include, but not limited to:
- Building rapport with Members and Guests from diverse backgrounds
- Assisting Members and Guests with enquiries and requests
- Providing Drinks Service, fixing machine errors and maintaining the gaming floor
- Working in our Housekeeping, Bar and Gaming Area, including TAB and Keno
- Delivery of great customer service experiences accurately and efficiently; and
- Maintaining cleanliness of our service areas.
Requirements
- Must be willing to work in smoking areas
- Previous customer service experience is essential
- Current RSA, RCG and ARCG qualification is essential
- Bar and gaming service experience is preferred
- Ability to work in a fast-paced environment
- Willing to work a mixture of day, evening, overnight and weekend shifts
- Able to meet the physical requirements of the role including standing for long periods of time; and
- Excellent interpersonal skills.
Get to know us more at https://workerslifestylegroup.com.au/careers/
How to apply
Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.
If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.
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