Gaming Customer Service All Rounder

2 weeks ago

Blacktown NSW, Australia Workers Lifestyle Group Full time $45,000 - $65,000 per year
  • Work at one of the largest and most successful venues in Western Sydney
  • Ongoing opportunities for training and development to help grow your career within the hospitality industry.
  • Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.
  • Above award rates

About Us....

By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney's burgeoning west.

Benefits

  • Competitive casual rate above award rate
  • Employee Enterprise Agreement
  • Free onsite undercover parking
  • Uniforms provided
  • Staff Christmas Party
  • Staff events - Trivia, Paint & Sip, Karaoke
  • Employee Assistance Program - up to 6 sessions annually
  • 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

About the Role....

In this All-Rounder role, your responsibilities will include, but not limited to:

  • Building rapport with Members and Guests from diverse backgrounds
  • Assisting Members and Guests with enquiries and requests
  • Providing Drinks Service, fixing machine errors and maintaining the gaming floor
  • Working in our Housekeeping, Bar and Gaming Area, including TAB and Keno
  • Delivery of great customer service experiences accurately and efficiently; and
  • Maintaining cleanliness of our service areas.

Requirements:

  • Must be willing to work in smoking areas
  • Previous customer service experience is essential
  • Current RSA, RCG and ARCG qualification is essential
  • Bar and gaming service experience is preferred
  • Ability to work in a fast-paced environment
  • Willing to work a mixture of day, evening, overnight and weekend shifts
  • Able to meet the physical requirements of the role including standing for long periods of time; and
  • Excellent interpersonal skills.

Get to know us more at

How to apply....

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.

If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.

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