E-commerce Operations Co-ordinator

1 week ago

Sydney, Australia Christian Dior Couture Full time

**Position**:
The E-Commerce operations coordinator will be responsible for supporting the day-to-day operations of Christian Dior Couture E-Commerce. You will be a fantastic communicator with strong stakeholder management skills to provide support across several teams including E-commerce, logistics, boutique operations and third-party suppliers. We are looking for a pragmatic, data driven individual with immaculate attention to detail.

**Job responsibilities**:
**_Your Purpose: _**
- Working closely with the E-Commerce operations team, logistics and boutique operations team to ensure a seamless and effective operation
- Managing the third-party relationships and cultivating effective and timely communication between all departments
- Ownership of long-tail function and resolving any stock issues through building strong partnerships with boutique operations team
- Timely management of all after-care cases, ensuring excellent customer service and pragmatic problem solving
- General support to the wider E-Commerce team and ad hoc projects

**Profile**:
**_Profile: _**
- Excellent verbal and written communication skills
- Stakeholder management skills with passion for building strong relationships
- Data-driven and analytical mindset
- Luxury experience preferred but not necessary

**_CHRISTIAN DIOR _**
**MAISON***:

- “Whatever you do - whether for work or pleasure - do it with passion Live with passion,” _wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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