Corporate Services Business Support Administration Officer

**WHY US**:
At Liverpool City Council, we believe that every role plays a vital part in shaping the future of our city. As part of the Corporate Services Directorate, you’ll be at the heart of a team that supports internal services making a real difference to the businesses. If you’re looking for a challenging and rewarding role where your organisational skills and dedication can truly make an impact, Liverpool City Council offers an exciting place to grow and succeed.

**JOB DETAILS**

2 X Permanent Full Time 35 Hours, 5 days per week $80,419.09 to $88,118.76

**JOB DESCRIPTION**

As the Business Support Administration Officer, you will provide high-quality administrative and business support to the multi-disciplinary Corporate Services Directorate, including the Director’s Office. This role plays a critical part in ensuring the efficient day-to-day operation of functions across Legal, Governance, Procurement, Finance, Information Technology, People and Culture, and other business units within the Directorate.

Working in a fast-paced and dynamic environment, the position supports accurate financial processing, timely and effective communication, and superior customer service to both internal and external stakeholders. The role requires a high level of professionalism, discretion, and a commitment to maintaining confidentiality, while ensuring compliance with Council policies, procedures, and governance standards.

This role operates within a busy and evolving corporate setting, requiring adaptability, strong organisational skills, and the ability to manage multiple priorities effectively.

**KEY RESPONSIBILITIES**
- Provide high-level administrative support to the Corporate Services Directorate and Director’s Office, including relief support for the Personal Assistant when needed.
- Prepare agendas, take minutes, and manage action items for meetings requiring secretariat support.
- Support task and workflow management by processing tasks promptly and ensuring quality control of documentation.
- Assist with financial and procurement activities, including invoicing, account reconciliation, purchase orders, and procurement processes.
- Manage business data, correspondence, and customer requests using council systems, ensuring timely follow-up.
- Maintain compliance with Council policies, exercise discretion, and handle sensitive information confidentially.
- Log incidents, risks, and service requests accurately and report concerns to management.
- Contribute to continuous improvement initiatives and undertake additional duties as required.

**ABOUT YOU**

We are looking for a highly organised and proactive individual with excellent administrative skills and a keen eye for detail. You thrive in a fast-paced environment and are comfortable managing multiple priorities while maintaining accuracy and professionalism.

You will have:

- Strong experience in providing comprehensive administrative and business support, ideally within a complex organisation.
- Excellent communication skills, both written and verbal, with the ability to liaise confidently with a range of internal stakeholders.
- A solid understanding of financial processes, procurement, and document management.
- The ability to work discreetly and maintain confidentiality, demonstrating sound judgment in handling sensitive information.
- Strong IT skills, including proficiency with office software and the ability to quickly learn new systems.
- A collaborative approach, with a willingness to contribute to team success and continuous improvement.
- A commitment to delivering exceptional customer service and supporting organisational objectives.

If you are motivated by supporting essential corporate services and eager to make a positive impact behind the scenes, we would love to hear from you.

**BENEFITS OF WORKING AT LCC**:

- Flexible work arrangements - including flexi time and hybrid working arrangements (with the ability to work some days each week from home)
- Access to a Fitness Passport membership
- Internal professional Learning and Development
- Access to ongoing training, mentoring, and opportunities for professional growth.

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

**CLOSING**: 5 November 2025