Venues Manager

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The he Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

Combining elegance and style Jade Rabbit and Cherry Bar are luxury bar venues with a focus on providing a high standard of service to our guests.

The **Venue Manager**reports directly to the Operations Manager and offers an extraordinary opportunity to both lead and inspire operations at Jade Rabbit and Cherry Bar, providing a positive and memorable guest experience.

This is a fantastic opportunity to leverage your general product and technical knowledge to deliver a wonderful experience for our guests, leading with a hands-on approach that demonstrates efficiency while taking good care.

**A few of your responsibilities**:

- Managing day-to-day operations of the venues including selection, training, coaching and development of all team members to ensure timely recruitment and career growth
- Reviewing and analysing the daily operational needs; maintaining food and beverage, labour, product, and expenses on budget
- Leading and motivating the team to continuously deliver guest experience in line with our service culture
- Overall responsibility for financial KPOs and KPIs relating to gross revenue, costs of goods sold, employee costs and other operating costs in line with budget
- Accurate forecasting of business activity and associated costs

**What we are looking for**:

- Extensive Management experience in a cocktail/beverage bars environment
- A passion for the hospitality industry and thorough knowledge of beverages
- Proactive and well-rounded leader who can empower and encourage the team to deliver a personalised and professional service to all guests
- Confidence to lead a large and diverse team across a 24/7 roster
- Hands-on operational approach with passion for developing your career

**About you**:
As an expert in management, you understand the essence of leading a team to deliver a world-class service. With exceptional communication skills and ability to create a fresh, positive and exciting environment where safety and service are paramount, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage Leadership team at The Star.

**What we can offer you**:

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy - limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services

**_ Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

**The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.**

**It's your time to SHINE**

Click on the link below to make your next career move with The Star.