Quality Assurance Specialist
5 days ago
About the Role: A fantastic opportunity exists within our Quality Assurance Team on a 12 Month Fixed Term Contract. Your core objective as a Quality Assurance Specialist is to deliver quality assurance assessments to our customer interacting staff in order to improve the overall customer experience and enhance the performance through effective review of standards, compliance and business process adherence. You’ll be accountable for managing positive stakeholder engagement across the quality assurance framework as well as providing feedback, delivering product and process expertise to staff across their immediate product line. About you and Your Experience: - Provide call monitoring and on the job coaching to complement the formal training on how to promptly, competently and professionally handle customer contacts to promote excellence in customer delivery experience and encourage self-reliance. - Provide "real time" support to contact centre teams through supporting stakeholders involved in the quality framework. - Uses quality monitoring data to compile and track performance identifying training and coaching opportunities. - Deliver regular and timely reporting of results and trend information to key stakeholders and management. - Ensure consistent approach to the delivery of the quality assurance framework through stakeholder management, delivery of on-going calibration sessions and championing engagement of quality assurance. What's in it for you? Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We’ll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us. You’ll be primarily based at either our Cambridge or Melbourne office, we are also open to offering you the option to occasionally work from home, chat to us about what this could look like for you We are super proud of where we work, our workplace and work culture, we love working here We are forward thinkers and a great bunch of humans. We pride ourselves on balancing work-life and have a range of health and well-being benefits, such as; wellness programs and a wellness allowance, discounted gym access and health insurance, volunteer leave, purchased leave and other leave options. **Job Type**: Contract
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Quality Assurance Specialist
3 days ago
Melbourne, Victoria, Australia Essential Flavours Full time $80,000 - $120,000 per yearEssential Flavours are seeking a Quality Assurance Specialist to support the business with compliance with SQF, ISO, FSANZ, and other relevant standards by leading quality assurance and food safety systems. It's important for the individual to be driving continuous improvement, and fostering a culture of safety and operational excellence. The Quality...
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Quality Assurance Specialist
3 days ago
Melbourne, Victoria, Australia Everest Ice Cream Full time $60,000 - $90,000 per yearCompany DescriptionFor more than 65 years, Everest Ice Cream has been creating moments of joy for Australians with our premium ice cream, gelato, and frozen yogurt. From our iconic dixie cups to family-favourite retail packs and the big tubs served across the foodservice industry, every product is crafted with passion, care, and a commitment to quality....
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Quality Assurance Specialist
2 weeks ago
Melbourne, Victoria, Australia M&T Resources Full time $90,000 - $120,000 per yearHiring for Quality Assurance TesterContract - start asap until Feb'26Location- Melbourne CBDRates- $700/day incl superClient - TelcoKey ResponsibilitiesDefine and lead the quality engineering strategy for AI-based applications and APIs.Design, build, and maintain test automation frameworks for frontend (Streamlit, React) and backend services.Develop and...
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Quality Assurance Specialist I Flavours
5 days ago
Melbourne, Victoria, Australia AustCorp Executive Full time $80,000 - $120,000 per yearJob detailsPosted 23 July 2025 LocationMelbourne Job type Discipline Reference1366000Job DescriptionPurpose of the RoleTheQuality Assurance Specialistis responsible for leading and enhancing the organisation's quality assurance and food safety systems.This role ensures compliance with SQF, ISO, FSANZ, and other industry standards while fostering a culture of...
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Quality Assurance Supervisor
3 days ago
Melbourne, Victoria, Australia IFF Full time $104,000 - $130,878 per yearJob SummaryResponsible for Quality Assurance activities that provide IFF the capability to produce high quality product and comply with food safety requirements. Reporting to the Quality Manager, this role is located in Dandenong South, Melbourne and has one direct report.Assist the Quality Manager in the direction and implementation of HACCP, allergen...
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Quality Assurance Supervisor
3 days ago
Melbourne, Victoria, Australia IFF Full time $120,000 - $180,000 per yearJob SummaryResponsible for Quality Assurance activities that provide IFF the capability to produce high quality product and comply with food safety requirements. Reporting to the Quality Manager, this role is located in Dandenong South, Melbourne and has one direct report.Assist the Quality Manager in the direction and implementation of HACCP, allergen...
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Quality Assurance
2 weeks ago
Melbourne, Australia Pace Appointments Full timeWe are seeking an experienced and knowledgeable Quality Assurance Coordinator to join the Quality Assurance team located in Brisbane's Inner East, QLD. This full-time role will be responsible for documentation management of the Quality Systems and support of the Quality Assurance teams. The role will also perform as the second in charge to the Quality...
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Quality Assurance
3 days ago
Melbourne, Victoria, Australia CherryHill Orchards Full time $60,000 - $80,000 per yearAre you passionate about Quality Assurance and Compliance, and motivated by helping teams stay aligned and meet requirements? Do you enjoy a hands-on role that involves checking quality while also working with data, refining quality control processes, and leveraging technology to drive smarter, more efficient QC operations?If this sounds like you and you're...
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Quality Assurance and Systems Officer
2 weeks ago
Port Melbourne, Australia Life Saving VIC Full time**Quality Assurance and Systems Officer** Life Saving Victoria is currently on the search for a Quality Assurance and Systems Officer. - Contribute to an organisation with purpose - Connect with the community - Passionate and supportive culture A great opportunity exists for an experienced Quality Assurance and Systems Officer to join the LSV Training...
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Quality Assurance
1 week ago
Melbourne, Australia League of Geeks Full timeAt League of Geeks, we are passionate about creating successful, unique games that break the mould. As a permanent member of our internal quality assurance team, you are responsible for ensuring the stability and quality of all pre-release and live builds, across all the studio's projects and platforms. Primarily, this is done by manually testing builds and...
