Quality Assurance Supervisor

2 weeks ago

Melbourne, Victoria, Australia IFF Full time $120,000 - $180,000 per year

Job Summary

Responsible for Quality Assurance activities that provide IFF the capability to produce high quality product and comply with food safety requirements. Reporting to the Quality Manager, this role is located in Dandenong South, Melbourne and has one direct report.

  • Assist the Quality Manager in the direction and implementation of HACCP, allergen control, sanitation, GMP, FSSC22000 and compliance programs.
  • Act as delegate to Quality Manager, where directed and as required.
  • Develop, update and maintain processes to efficiently and effectively provide the facility with quality and food safety systems as well as quality control policies, principles and standards.
  • Maintain and improve accreditation programs including AIB, NSF, HACCP and ISO through the application and maintenance of quality procedures and documentation.
  • Facilitate and participate in GMP and housekeeping audits in the facility, coordinate third party audits on site by customers and regulatory bodies, coordinate and conduct internal audits on the company quality, food safety and product safety management systems.
  • Conduct external vendor quality audits on ingredient and packaging suppliers, toll manufacturers and 3PL service providers.
  • Coordinate product, process, raw material related internal non conformances and customer complaints to ensure timely investigation reporting, follow up on recommendations and implementation of corrective and preventative actions which may involve improvements in processes and procedures.
  • Provide GMP, HACCP, allergen, quality and food safety training for the site.
  • Coordination and supervision of QA activities, ensuring adherence to metrics and KPIs
  • Guide and support the Quality Assurance Specialist in managing all quality assurance programs.
  • Provide support to the Technical Information Specialist in managing customer enquiries relating to technical matters and documentation aspects as required.
  • Assist IFF New Zealand in audits as required.
  • Partake in sensory evaluation of products (all meats, seafood, alcohol, chemicals and sugar-based materials).

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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