Microsoft 365 - Subject Matter Expert

2 weeks ago

Melbourne, Australia Unisys Full time

**Job Description** We Believe in Better**

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

**Learn more about Unisys and our key solution offerings**: Unisys, Stealth, CloudForte®, InteliServe

**What success looks like in this role**:

- _6 - 10 years’ experience consulting or working in the enterprise customer arena _
- _6 - 10 years’ experience with Office 365 migration and support of migration tasks_
- _ 2-3 years’ experience with Teams, Skype for Business and/Lync _
- _Extensive experience with designing and implementing Teams, including:_
- _ Teams Voice with Direct Routing and Microsoft Calling Plans_
- _ Call Flows and auto attendants_
- _ Emergency locations and calling_
- _ Meeting, Live Event and Messaging Policies_
- _ Teams and M365 Group Governance_
- _ Meeting room planning, including setup and devices_
- _ Extensive experience writing, editing, and maintaining PowerShell Scripts_
- _ Experience with designing and Implementing OneDrive for Business_
- _ Experience in designing and implementing SharePoint_
- _ Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements _
- _Face-to-face customer engagement skills_
- _ Excellent written, oral and presentation skills _
- _Ability to explain technical procedures in business terms so that customers understand_
- _ Ability to develop strategic customer relationships, gain trust, and respect for the team_
- _ Able to solve complex technical problems through sound and methodical troubleshooting_
- _ Microsoft Teams Administrator and/or M365 Administrator Certification highly desired_
- #L1-SJ1_

**You will be successful in this role if you have**:

- _ Strong understanding of ITIL, specific to Change & Release management_
- _ Experience in managing large scale transition projects_
- _ Ability and willingness to take direction from CDEs and Client Executives_
- _ Able to adapt to a changing technical environment_
- _ Ability to coach other members of team in their area of expertise_
- _ Ability to communicate clearly with all team members and end-users_
- _ Ability to work with a sense of urgency_
- _ Customer facing presentation and consulting skills_
- _ Strong knowledge of Microsoft PowerShell_

**eeo**

Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity

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