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Microsoft 365 - Subject Matter Expert
2 weeks ago
**We Believe in Better**
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us
**Learn more about Unisys and our key solution offerings**:Unisys, Stealth, CloudForte®, InteliServe
**What success looks like in this role**:
- _6 - 10 years’ experience consulting or working in the enterprise customer arena _
- _6 - 10 years’ experience with Office 365 migration and support of migration tasks _
- _2-3 years’ experience with Teams, Skype for Business and/Lync _
- _Extensive experience with designing and implementing Teams, including: _
- _Teams Voice with Direct Routing and Microsoft Calling Plans _
- _Call Flows and auto attendants _
- _Emergency locations and calling _
- _Meeting, Live Event and Messaging Policies _
- _Teams and M365 Group Governance _
- _Meeting room planning, including setup and devices _
- _Extensive experience writing, editing, and maintaining PowerShell Scripts _
- _Experience with designing and Implementing OneDrive for Business _
- _Experience in designing and implementing SharePoint _
- _Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements _
- _Face-to-face customer engagement skills _
- _Excellent written, oral and presentation skills _
- _Ability to explain technical procedures in business terms so that customers understand _
- _Ability to develop strategic customer relationships, gain trust, and respect for the team _
- _Able to solve complex technical problems through sound and methodical troubleshooting _
- _Microsoft Teams Administrator and/or M365 Administrator Certification highly desired _
- #L1-SJ1 _
**You will be successful in this role if you have**:
- _Strong understanding of ITIL, specific to Change & Release management _
- _Experience in managing large scale transition projects _
- _Ability and willingness to take direction from CDEs and Client Executives _
- _Able to adapt to a changing technical environment _
- _Ability to coach other members of team in their area of expertise _
- _Ability to communicate clearly with all team members and end-users _
- _Ability to work with a sense of urgency _
- _Customer facing presentation and consulting skills _
- _Strong knowledge of Microsoft PowerShell_
