Compliance Officer

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service (SES), and also supports other volunteer groups providing emergency response to Queenslanders.

Purpose of the role

QFES is a registered training organisation (RTO) provider and assessor of nationally recognised training that has been registered by the Australian Skills Quality Authority. The RTO unit provides quality assurance to ensure the department's compliance against current vocational education and training legislation and the Australian Qualifications Framework for registered training organisations when delivering nationally accredited and non-accredited training and assessment to staff and volunteers. This will contribute to the effective organisational requirements in the implementation of training, assessment and evaluation strategies to meet best practice guidelines and standards to improve the department's operational capability to better respond to community impact during emergency events.

Reporting to the Manager, you will be a key member of the team, responsible for providing effective and efficient management of RTO compliance through the development and implementation of policies and procedures, including provision of recognition of prior learning services and to ensure that the development or changes to training and assessment material is compliant against current legislative standards.

Key requirements

Highly desirable requirements
- Hold a current Certificate IV in Training and Assessment or equivalent or can obtain the skill within a mutually agreed timeframe.
- Knowledge and/or experience working in a compliance or quality assurance role in an RTO environment.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Manage the RTO compliance for the organisation to ensure compliance and alignment with current legislation, regulations and industry standards.
- Develop, review and maintain plans, schedules, quality control and version control of all training policies and procedures, manuals and regulation documentation.
- Coordinate and implement the regional RTO audit plan of training and assessment material in consultation with the regional and state training units.
- Provide post audit written compliance reports and assist regions with rectification of issues identified during the audit process to ensure ongoing compliance with standards, policy and procedures.
- Provide advice on curriculum design and compliance and support training staff in order to maintain their training skills and qualifications for the effective delivery and assessment of training courses and programs.
- Review training materials, including assessment strategies that demonstrate RTO compliance and provide advice on matters relating to continuous improvement initiatives.
- Communicate regulatory requirements or compliance issues to senior management to help maintain the effective delivery of training across the organisation.
- Maintain industry and stakeholder engagement to ensure adherence to best practice, standards and to identify new developments and ideas.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision
- Leads change in complex environments
- Makes insightful decisions

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.