Claims Support Officer

10 hours ago

Macquarie Park, Australia Coles Group Full time

**A new role = A new way to win together**:
You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next.

**About the team**

Coles Group Insurance protects our team members, customers and business. We work across a variety of areas, from workers compensation to property insurance to public liability insurance. Our team offers strategic advice that guides decision making and helps our Group achieve its business outcomes.

As a national team, Coles Group Team Cover engages and collaborates across the entire Coles family to minimise the impact of workplace injury and help ensure our Team Members come home safely every day. In unfortunate cases of workplace accident or injury, we seek to support our Team Members, so they can concentrate on recovering and come back to work as soon as possible.

As the **Claims Support Officer **you'll report to the Claims Support Officer Team Lead.

In this role you will be responsible in assisting with the effective management of claims. Within a self-insured environment it is critical that all the administration associated with claims management is handled in an efficient and effective way to enable the claims officers to focus on customer service and claim decisions.

**About the role**
- Establish new claims within the system
- Ensure all documentation delivered to the team is scanned and uploaded accurately to the right section of SIMS to enable decisions to be made
- Process Accounts
- Provide daily administrative support to Claims Team
- Undertake other tasks and projects as requested by the Central Operations Manager
- Previous administrative experience
- Some experience in a claims management environment desired
- Understanding of key regulatory and statutory insurance obligations

**About You and Your skills**
- Strong written and verbal communication skills
- Excellent planning and organisational skills
- Team oriented and customer focussed
- Microsoft Office suite of products
- Electronic Information Management systems
- Claims Management Information systems
- Various in-house databases

**Safer together**:
Job ID: 73906

Employment Type: Permanent

  • Claims Support Officer

    2 weeks ago

    Macquarie Park, Australia DXC Technology Full time

    Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales. As Claims Support Officer you will demonstrate a commitment to customer satisfaction with regards to internal and external customers in all activities **To be successful in this role, you will have** - Relevant tertiary qualification in...

  • Claims Support Officer

    4 days ago

    Macquarie Park, Australia DXC Technology Full time

    As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC will commence managing workers’ compensation claims in New South Wales in 2023. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The role of the Claims Support Officer is to...

  • Claims Specialist

    2 weeks ago

    Macquarie Park, Australia Coles Group Limited Full time

    **cust_CareersBrand** **Fully Remote** Requisition ID: 54486 Employment Type: Full time **Good things start here** This could be the very first step towards an exciting new career with us - a fresh beginning. At the Coles Group, these are moments we live for. Starting good things is what drives our purpose: to sustainably feed all Australians so they...

  • Claims Specialist

    2 weeks ago

    Macquarie Park, Australia Coles Group Full time

    **A new role = A new way to win together**: You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next. **About the team** Coles Group Insurance protects our team members, customers and business. We work across a variety of areas,...

  • Claims Specialist

    2 days ago

    Macquarie Park, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. ***About the team**: Coles Group Insurance protects our team...

  • Manager Claims

    4 days ago

    Macquarie Park, Australia DXC Technology Full time

    **Essential Job Functions** - Plans, develops and manages administration of routine to moderately complex claims programs to ensure proper claims policies, practices and procedures are adhered to. - Manages and approves small to medium sized billing statements, claims and associated administrative activities to ensure compliance with laws, regulations,...

  • Claims Officer

    3 weeks ago

    Parramatta Park, Queensland, Australia QBE Insurance Full time

    Join to apply for the Claims Officer role at QBE Insurance2 weeks ago Be among the first 25 applicantsJoin to apply for the Claims Officer role at QBE InsuranceGet AI-powered advice on this job and more exclusive features.Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here CareersLocation:...

  • Claims Resolution Specialist

    1 week ago

    Macquarie Park, Australia Metcash Full time

    At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware...

  • Claims Resolution Review Specialist

    7 days ago

    Macquarie Park, Australia Metcash Full time

    **Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a...

  • Professional Claims Analyst

    7 days ago

    Macquarie Park, Australia DXC Technology Full time

    **About the Role** We are looking for a permanent, full time Claims Consultant to manage both General Insurance claims. The purpose of this role is to provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. Diligence around favourable financial outcomes, reducing claim amounts, risk...