IT Service Management Specialist

6 days ago

Regency Park, Australia SA Government -TAFE SA Full time

**TAFE SA**
**Job reference**: 617821
**Location**: 5010 - REGENCY PARK
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone
- **SA’s Largest Registered Training Organisation**

**- ASO6 $98,478 - $104,165 + Super**
**- Temporary up to 25 August 2025**
- **TAFE SA Regency Campus**

**About TAFE SA**
Awarded the Training Provider of the Year at the 2021 and 2022 SA Training Awards, TAFE SA ensures all South Australian students have access to quality education and skills training across a number of regional and metropolitan locations.

By working with TAFE SA, you’ll have the opportunity to advance your career in a diverse and inclusive organisation, while helping to deliver job-ready skills and meaningful outcomes for students across our state.

**About the role**
The IT Service Management Specialist is responsible for coordinating and undertaking the delivery of specialist IT service management governance, administration and support functions and services within the IT Service Management team.

The role develops, delivers and evaluates service management programs and projects and provides expert advice to internal and external stakeholders across a range of IT service management disciplines including configuration management, incident management, knowledge management and problem management.

The IT Service Management Specialist is also responsible for coordinating and undertaking business analysis processes to develop, implement and maintain IT service management standards and processes that support the effective operation of ICT Services.

For further information please refer to the Role Description.

**Special Conditions**
- Some out of hours work may be required
- Some intra/interstate travel and overnight absences may be required
- This role’s location is currently site specific, which may change due to the business needs of the role and the business needs of TAFE SA.

Please refer to the Role Description for all Special Conditions.

**Application Instructions**:
**Inclusion and Flexibility Statement**

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.

**Enquiries**
Michael Ince
Team Lead, IT Service Management
Ph: 8348 3402

**Applications close**: 18/09/2024 11:45 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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