Operations Manager

4 days ago

North Sydney, Australia Compass Group Australia Full time

**Operations Manager**

**Base + 11.5% super + yearly incentive bonus**
- **Monday - Friday and as business requires**:

- **Car allowance**:

- **Must be commercially savvy & have excellent people skills**
- Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining solutions tailored to support academic achievement at the highest levels_

**THE POSITION**
- Drive the service culture across our operations and working closely with our Site Management teams to consolidate and grow the Chartwells business.
- Create an amazing customer experience in conjunction with running a profitable commercial operation.
- Work with your teams to create innovative and dynamic consumer experiences.
- Brilliant leadership is at the epicentre of this role.
- Typically Monday to Friday with availability to support as needed for major events.
- Highly focused on team enrichment, engagement and development.
- Effectively oversee multiple sites/operations to ensure that they are performing to the highest standard including performance within budgets, food service, brand standards, management of safety outcomes and improved employee capability and client engagement.
- Challenge the standards and drive a quality, boutique focus across food and beverage services.
- Provide leadership to the onsite team across retail, boarding and function catering and hospitality services - exposure to these services highly regarded
- Lead and drive new site mobilisations as required.
- Building and leveraging effective stakeholder relationships to achieve business objectives including taking a collective approach to working with other operations managers for the common goal.
- Foster a high-performance culture through continuous improvement and innovation.

**THE PERSON**
- Previous experience in contract catering at an area manger level for 2+ years is highly desirable.
- Demonstrable experience in an operational management role where you have held accountability for operations across multiple sites, venues, or retail operations within the hospitality industry.
- A passion for food and retail services, striving for superior customer service at all times.
- Strong and effective leadership skills with the ability to support, motivate, coach effectively manage, and communicate with individuals working across a fast paced and complex environment.
- Highly developed commercial skills with experience managing complex contracts and/or P&Ls.
- Experience within the Education sector would be highly desirable but not essential.

**THE BENEFITS**
- Paid parental leave.
- Multiple salary packaging options to make your dollar go further.
- Easy access to 100+ retail discounts.
- Opportunity to learn new skills and move to different internal roles.
- Above award wages.
- A chance to join an ecologically and socially forward operation.

This is a fast paced, high energy, role so if you are looking for a new challenge, within a diverse environment; that consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

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