Quality Assurance Manager

**Clerk Grade 7/8**:

- **Temporary Full-Time up to 18 months**:

- **Parramatta**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for a **Quality Assurance Manager** **to be part of our Forensic Evidence and Technical Services Command (FETSC) team. The Quality Assurance Manager is responsible for the delivery of business compliance services and provides quality advice and support on audit and compliance functions, business planning and continuity, with a specific focus on strengthening quality performance.

This position coordinates and implements quality assurance programs and best practice, business plan development and continuity planning to improve performance and functions including operations, human resources and finance.

The FETSC provides forensic and technical support to all areas of the NSW Police Force. FETSC capitalises on technology, research and innovation to remain responsive to new and emerging crime types. FETSC facilities across NSW are accredited by NATA against ISO/IEC 17025 which provides international recognition of technical competence.

The position is located at Police Headquarters, Parramatta which is conveniently located near public transport, shopping centres and restaurants.

The Quality Assurance Coordinator will be required to travel to regional locations to support the implementation of FETSC internal and external audit schedule.

Applicants **must **hold a current driver’s licence with no traffic offences recorded on their driving history within the last six (6) months or NSW Police Force Bronze Certification.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease; and
- convenient location for public transport and to shops etc.

**How to Apply**

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
This role is responsible for implementing and monitoring quality assurance programs and identifying improvement opportunities that strengthen quality performance. Referencing your relevant skills and experience, please outline how you meet the requirements of the role. (max 500 words)

**Target Question 2**:
Please provide a recent example of how you have monitored and reported on compliance with record and information management system requirements. (max 500 words)

If you require any further information about this opportunity, please contact the hiring manager **Deborah Duff **via **(02) 8835 8948**.
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.