Academic Support Officer

Are you looking for a fulfilling role where you can equip students with the knowledge and skills needed to pursue a meaningful and stimulating career? Do you have a strong desire to positively contribute to delivery methods and best practices in teaching?

We have an exciting opportunity for you to join a leading training provider and make a significant impact on student engagement and academic success

**About the role**:
The Academic Student Support Officer will assist students with their academic needs ranging from academic skills to academic requirements. The officer will work closely with the Head of Discipline and lecturers to address the students’ academic issues. The student support meetings should be one-on-one and must be recorded in Intervention section in RTOManager system.

The Academic Student Support Officer is responsible for:

- Assessing student’s academic needs and provide learning plans to assist students achieving their study goals.
- Monitoring students-at-risk’s on-going educational progress in consultation with other educators and staff including the handling of student grievances in the initial stage.
- Ensuring students meet the requirements outlined in their study plans by the due dates.
- Referring students to the College relevant advisers such as Placement Advisers, Psychological Advisers if needed.
- Attending Student Support Services meetings and reporting to Academic Student Support Coordinator and other relevant committees such as the Teaching and Learning Committee.
- Participating in the Academic Support Services quality improvement processes including responding to student and staff evaluation and feedback.
- Complying with TEQSA requirements as well as Stott's College’s policies and procedures.

**About you**:
The Academic Support Officer is expected to develop a good level of rapport with staff and students who are involved with the Health and Community Service department. Other desirable qualities:

- Masters in the relevant discipline, or equivalent.
- Relevant tertiary teaching experience or academic support with demonstrable teaching achievements and results.
- The ability to improve teaching methods and the ability and willingness to use technology or other innovative strategies for teaching and learning and for engaging students.
- Recent work practice experience and an understanding of theory and practice in the relevant discipline.
- Demonstrable teamwork skills and the ability and willingness to contribute to professional collaborations and academic administration.

**Who are we?**

Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we remain true to our mission to stay a challenging, relevant and creative leader in the education industry.

**Why work with us?**

Acknowledge Education strives for success in everything we do with the strongest integrity. We provide outstanding facilities which give students the opportunity to learn, develop and assimilate into the Australian culture. We are a talented team of committed and student-centric educators and consider our students’ success as our success.

We work passionately to help our students gain the practical skills required for future employment and you can play an integral part in their journey with us

**To Apply**:
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.