Student & Academic Services Officer

14 hours ago

Sydney, Australia Navitas Full time

The Student and Academic Services Officer is responsible for providing high quality customer service and administrative support within the College/Campus across a broad range of academic and administrative functions.

Please note this is a full time fixed-term contract position based at our Sydney City campus until March 2026.

**Qualifications**:
**Essential**:

- Demonstrated commitment to delivering exceptional customer service, ensuring customer satisfaction and fostering positive relationships
- High level organisational and time management skills
- Proven ability to prioritise tasks to meet competing deadlines with a high degree of accuracy and attention to detail
- Demonstrated effective interpersonal, written and verbal communication skills
- High level computing skills, particularly Microsoft Office and experience in student information systems and/or customer relationship management systems
- Ability to work collaboratively and flexibly both in a team and independently, and in an environment with changing demands

**Desirable**:

- Degree or equivalent work experience
- Work experience in higher education sector, preferably in as part of a busy student administration or student support environment
- Knowledge of government policies affecting international students such as the National Code and Higher Education Standards Act

**Additional Information**:
**Diversity Equity and Inclusion**
- At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff - no matter where they are from or who they are - feel safe, supported, and given opportunities to thrive.

**How to Apply**

**Job Location**:

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