Student & Academic Services Officer

2 days ago

Sydney, Australia Navitas Full time

The Student and Academic Services Officer is responsible for providing high quality customer service and administrative support within the College/Campus across a broad range of academic and administrative functions.

Please note this is a full time fixed-term contract position based at our Sydney City campus until March 2026.

**Qualifications**:
**Essential**:

- Demonstrated commitment to delivering exceptional customer service, ensuring customer satisfaction and fostering positive relationships
- High level organisational and time management skills
- Proven ability to prioritise tasks to meet competing deadlines with a high degree of accuracy and attention to detail
- Demonstrated effective interpersonal, written and verbal communication skills
- High level computing skills, particularly Microsoft Office and experience in student information systems and/or customer relationship management systems
- Ability to work collaboratively and flexibly both in a team and independently, and in an environment with changing demands

**Desirable**:

- Degree or equivalent work experience
- Work experience in higher education sector, preferably in as part of a busy student administration or student support environment
- Knowledge of government policies affecting international students such as the National Code and Higher Education Standards Act

**Additional Information**:
**Diversity Equity and Inclusion**
- At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff - no matter where they are from or who they are - feel safe, supported, and given opportunities to thrive.

**How to Apply**

**Job Location**:

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