Student & Academic Services Officer

2 weeks ago

Sydney, New South Wales, Australia Navitas Full time $104,000 - $130,878 per year

The Student and Academic Services Officer is responsible for providing high quality customer service and administrative support within the College/Campus across a broad range of academic and administrative functions. The Student and Academic Services Officer is the first contact point at the campus for students and staff and plays a crucial role in welcoming and supporting them. This role supports both SIBT and Western Sydney University Sydney City Campus students.

Please note this is a full time 12 month fixed-term contract position based at our Sydney City campus near Hyde Park.

Qualifications

Essential:

  • Exceptional customer service skills and commitment to fostering positive relationships
  • Strong organizational and time management abilities
  • Excellent problem-solving and prioritization skills to meet deadlines
  • Proficient in Microsoft Office and student information systems
  • Effective communication and teamwork skills

Desirable:

  • Degree or relevant work experience
  • Knowledge of policies affecting international students
Additional Information

Diversity Equity and Inclusion

  • At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and given opportunities to thrive.
  • We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups.

How to Apply

Applications are assessed upon receipt, so you are encouraged to apply now. Applications will close on the 19th September 2025. For enquiries about the role, please contact Jade Webb on [email protected]. To view other opportunities, please visit

All applicants must have full working rights within Australia to be considered. Successful candidates depending on their role may be required to provide a Working with Children Check and undergo a Police Check.

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