Service Management Advisor

1 week ago


Canberra, Australia Unisys Full time

**What success looks like in this role**:

- Intermediate understanding on all areas we deliver reporting services.
- Create Update complex reports for clients.
- Conduct call with account teams for reporting requirements.
- Conduct call with external clients to understand reporting needs.
- Schedule existing reports.
- Cross-train coach team members.
- Operational analytics knowledge.
- Support escalations to closure

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**You will be successful in this role if you have**:

- Bachelor's Degree and a minimum of 8 years of relevant experience.
- Understanding of business-related operational drivers/KPIs.
- Advanced business objects/Microsoft BI skills.
- Advanced office skills.
- Advanced data analytics skills.
- Advanced reporting skills.
- Advanced visualization and presentation skills.
- Communication/stakeholder management skills.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.


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