Injury Management Advisor

**Ensure quality decisions are made within claims management**:

- **Mentor and coach Claims Advisors**:

- **Canberra or Adelaide location**

We are looking for an Injury Management Advisor to join our team in Canberra or Adelaide on a permanent basis. This role is flexible and can be worked remotely. The **Injury Management Advisor** is paramount to ensure the quality of the decision making process within claims management and promoting consistency in approach and compliance to legislation.

You will be responsible in providing clinical and injury management technical expertise to assess personal injury claims for treatment and rehabilitation requirements as well as being accountable for the coaching and mentoring of the Claim Advisors.

The role requires a constant customer focus by working with customers, third party providers, team members and health professionals to find solutions consistent with their recovery needs and the business objectives.

You will benefit from joining a dynamic team who are motivated and professional about what they deliver to clients, with a strong focus on execution and who are afforded autonomy and accountability in their day-to-day work.

**What you’ll do**
- Assess and advise on appropriate treatment and rehabilitation requirements
- Coach Claims Advisors to ensure a sound understanding of Injury Management is applied when making decisions
- Engage with service providers, claimants, solicitors and claims staff
- Influence effective claims strategy though timely and cost effective intervention
- Support the Injury Management Specialist and Team Leaders to identify development opportunities and trends to improve individual and team performance

**What you’ll bring**
- Allied health background and qualifications
- Demonstrated, hands-on face-to-face clinical injury management experience
- Prior Workers Compensation/CTP/Return to work experience will be advantageous

**Our Benefits**
- Discounts of up to 25% on our various Insurance, Banking & Superannuation products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Employee Referral Program ($1000), Facilities for nursing mothers, Years of Service Recognition)

**About Suncorp Group**

At AAMI, we’re helping Australians prevent and recover from life’s unexpected events. While we can't promise our customers will never have an incident, we can bring them peace of mind and make life simpler. For over 40 years AAMI has been a general insurer providing our customers with a range of policies all in one place. Working for AAMI you're bound to feel lucky. Imagine being with a company that listens to your ideas, values your contribution and offers flexible working. Because it’s what you do that counts, not where or when you do it. A career with AAMI is just that, and as we’re part of the Suncorp Network you’ll benefit from being part of a large organisation while enjoying the flexibility of a small one.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We’re excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon. You will be joining an organisation which cares and is proud of our achievements in being recognised for
- Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
- Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
- Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
- Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
- Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
- Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
- At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution._
- The health and safety of our people, customers and communities is our number one priority. This means that we require all of our new employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your ind