Administration Assistant Ihns

2 days ago

Hawthorn East, Australia Benetas Full time

**In Home Nursing Team - Administrative Assistant**
- Permanent, part time administration/scheduling position based in Mitcham location
- Leading not-for-profit, values based organisation
- Make a difference in your local community
- Lead and support a team to deliver exceptional client experience outcomes
- The In Home Nursing Service Administration and Scheduling Assistant works within a team environment within community nursing team and is responsible for the day to day administrative tasks including answering phones, accepting referrals, data entry, invoicing, rostering client services and liaising with the internal team and external providers. This role assists with supporting our community of clients to remain safe and in their own homes, and is key to the overall client experience of employees and clients.

**Key skills, experience and qualifications**:

- Solid experience in a complex logistics or rostering/scheduling environment
- Exceptional client service skills, analytical and problem solving skills
- High level computer literacy proficiency
- Excellent communication and interpersonal skills with experience liaising with people from diverse backgrounds and positions
- Ability to prioritise work and problem solve
- Demonstrated experience working in a multi-disciplinary environment and able to foster effective working relationships
- Proactive service approach and ‘can do’ attitude
- Ability to use initiative and work under pressure
- Proven experience in working with a remote workforce including the track record of building capability and communication with employees
- Demonstrated experience to work in a team, in collaboration with employees within the organisation and with external agencies and personnel
- Excellent written and verbal communication skills
- Qualifications in Business Administration or similiar desirable
- Relevant experience in a similar role (scheduling in an aged care setting or community health setting)

**Benefits at Benetas**:

- Competitive Salary (with salary packaging and meal & entertainment benefits)
- A safe and supportive work environment where people are valued and encouraged to share their ideas
- A strong learning culture where you are in the driver’s seat of your ongoing professional development
- Rewarding work that supports our clients to remain at home for longer and have a positive experience of ageing
- Working in a trusted and values based organisation focused on quality and growth
- Benetas is dedicated to supporting older Victorians, their friends and carers, through a range of aged care and in-home services. We care about our people’s health and wellbeing and invest significantly in their development. We respect and value differences and encourage people of all ages and backgrounds to apply. Benetas is a recognised leader in Gender Equality, having been awarded an Employer of Choice citation for 15 years in a row.

**How to apply**:

- The successful applicant must have valid working rights and be willing to undergo a police check. _
- All Benetas employees are required to be immunised with the Influenza Vaccination and Covid-19 vaccination._

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