Customer Service

16 hours ago

Laverton North, Australia APG Workforce Full time

Ongoing stable work
- Competitive hourly rate plus allowances
- Immediate start with Potential to become permanent full time

One of Australia’s leading poultry manufacturers located in
**Melbourne’s western suburbs** are seeking
** Customer Service/complaints officers** to join their team.

Do you love dealing with people and have previous experience with either a front facing customer service role or have worked in a call centre environment before? Are you looking for work closer to home and/or wanting to secure an opportunity to work in a customer service/sales administration position? Our client is willing to train

**The Role**:
Day shift position working Monday to Friday.

Your hours of work will be 7am/8am to 3pm/4pm.

Pay Rate $32.69

**Core Duties**:

- Identify concerns and develop options to achieve resolution.
- Identifying, escalating, and managing risks
- Ensuring accurate recording of information
- Developing positive and collaborative working relationships with team members and internal and external stakeholders
- Contributing to the priorities of a team and effectively managing individual caseloads and meeting all KPI’S
- Strong customer outcomes focus, confidence and resilience in liaising with customers in resolving queries raised.

**Requirements**:

- Bubbly, Friendly and Can-do attitude
- Demonstrated ability to communicate information with the customer.
- Good attention to detail
- Moderate Computer Skills
- Excellent communication skills both written and verbal.
- Full working rights - this is ongoing work so you must have full working rights with no restrictions.

**If this sounds like to right opportunity for you,**

**then APPLY NOW

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