Customer Service

7 hours ago

Laverton North, Australia Nufarm Full time

**How can you grow with Nufarm?**

We know that being well supported enables us to thrive and better partner with our customers. It’s because of this that we’re looking for an engaging Customer Service Specialist to join the Nufarm Customer Operations team based in Laverton North. In this role, you’ll enable our commercial effort by seamlessly facilitating aspects of order administration to deliver a best in class customer experience aligned to Nufarm’s Go To Market Strategy and Customer Value Proposition. If you’re passionate about customer experience, curious to learn about Agriculture and want to be a part of a growing and dynamic business, we’d love to hear from you.

**What will you be doing?**
- Take ownership for the customer order life-cycle (order entry, stock transfers, changes, pricing, terms, freight, cancellations, confirmations,) including Agency & Consignment ensuring allocated tasks are seen through to completion
- Take ownership for the investigation and processing of stock returns and credits in a timely manner within delegation of authority.
- Effectively and professionally resolve customer complaints and escalate appropriately when required.
- Order Management (OM) tasks based on customer segmentation
- Ensure that the customer database is maintained and up to date in core ERP / CRM systems.

**What do you bring?**

You’re a proactive and commercially savvy Customer Service professional who brings demonstrated experience operating in operational environments looking to take the next step in your career with a market leading agrochemical organisation. You’re comfortable using ERP systems (JD Edwards/CRM- Salesforce) and the suite of Microsoft Office programs to leverage customer data.

You’re an engaging and confident communicator and you have strong written and presentation skills and thrive on interacting with a diverse group of people each day and providing the best possible customer experience. You’re naturally curious and enjoy being exposed to a variety of tasks and the opportunity to learn new things. You’re comfortable working autonomously, but also enjoy being a part of a wider, collaborative team. In return we offer the opportunity to work within a true Australian success story as we help grow a better tomorrow for Australian farmers, with the opportunity for growth, development and the opportunity to make the role your own.

**If you want to be a part of a thriving, supportive environment and are inspired by the prospect of being a part of something bigger, we’d love to hear from you. Nufarm is proud to be recognised as an endorsed employer of choice for all woman by Work180.**

**#LI-POST #LI-KW1**

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Employee stock purchase plan
- Extended annual leave
- Free drinks
- Free food
- Health insurance
- Life insurance
- Maternity leave
- Paid volunteer leave
- Parental leave
- Professional development assistance
- Referral program
- Salary packaging
- Work from home

Schedule:

- Monday to Friday
- No weekends

Application Question(s):

- Can you please outline your experience within Key Account Customer Service

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    7 days ago

    Laverton North, Australia Shred-X Full time

    We currently have an exciting full-time opportunity available for a motivated, professional, and customer-focused Customer Service Representative to join our team based at our Laverton North branch. - Permanent Full Time Role with a Public Listed Company - Market competitive salary - Reward and Recognition Program, Shopping discounts Shred-X is a fast paced...

  • Customer Service Representative

    2 days ago

    Laverton North, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...

  • Administration/customer Service

    2 weeks ago

    Laverton North, Australia Labourforce Full time

    Laverton North Location - Admin/Customer Service Experience necessary - Great working environment We are currently seeking an experienced administration/customer service officer for our cold storage client located in Laverton North. - Monday - Friday, 11am - 7pm - Office/Computer knowledge preferred - Experience within Transport/Distribution desired -...

  • Customer Service

    2 weeks ago

    Laverton North, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...

  • Internal Customer Service Representative

    7 days ago

    Laverton North, Australia Schutz Australia Pty Ltd Full time

    **The Opportunity** Join us in our commitment to Sustainability! Be part of a small and super - significant team of Internal Customer Service Representatives as you perform a pivotal role for our global company. This isn't just your everyday customer service role - there's lots to do and lots to learn as you demonstrate precise attention to detail,...

  • Customer Service

    7 days ago

    Laverton North, Australia APG Workforce Full time

    Ongoing stable work - Competitive hourly rate plus allowances - Immediate start with Potential to become permanent full time One of Australia’s leading poultry manufacturers located in **Melbourne’s western suburbs** are seeking ** Customer Service/complaints officers** to join their team. Do you love dealing with people and have previous experience...

  • Customer Service Team Member

    7 days ago

    Laverton North, Australia Bagworld Full time

    Customer Service team member needed for national online retailer: - 15hrs+ available at attractive casual rates. - The successful applicant will have previous customer service experience, basic computer skills, strong communication skills (both written and verbal), and demonstrate initiative. If you're enthusiastic and want to join a great team, you should...

  • Customer Service

    2 days ago

    Laverton North, Australia APG Workforce Full time

    Ongoing work 38 hours a week - Opportunity to go FT with client. - Attractive Pay Rates APG Workforce is a national employer of choice supplying a flexible workforce to industries who promote safety and wellbeing as priorities. One of Australia’s leading poultry manufacturers located in **Melbourne’s western suburbs** are seeking experienced **data...

  • Customer Service

    4 days ago

    Laverton North, Australia Sharp & Carter Full time

    Work close to home | Permanent Opportunity - Competitive Salary | Onsite Parking - Inclusive culture with opportunity to grow **About the Role** **Responsibilities** In this varied and dynamic support role, you will be responsible for; - Answering incoming calls in a timely and efficient manner - Liaise with customers and clients over the phone -...

  • Customer Service Team Leader

    4 days ago

    Laverton, Australia Toll Group Full time

    Company Description Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. We provide specialised integrated logistics services to customers in a range of industries across...