Customer Service Representative

2 days ago

Laverton North, Australia Toll Group Full time

Company Description

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries across Including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

**Job Description**:
We are looking for an experienced Customer Service Officer for the Laverton site. You will be responsible for ensuring efficient and effective service delivery to the customers and business team through the provision of administrative and customer service functions, as well as enhancing the customer experience by overseeing local customer contacts, liaising with customers and sites, whilst identifying continuous improvement and innovation within the business.

Key Responsibilities:

- Processing orders using PWMS and RAMCO (Current Management Systems).
- Communicating and coordinating with warehouse and transport teams as required
- Communicating with customers regarding order status and providing updates as required
- Maintaining a positive, empathetic, and professional attitude toward customers and staff members at all times
- Ensure customer satisfaction and provide professional customer support

**Qualifications**:
To be successful in this role, you will need:

- Ability to make and execute effective decisions
- Experience in a fast-paced environment
- Highly organised and able to juggle competing priorities effectively
- Effective time management and self-discipline
- Excellent written and verbal communication skills
- Intermediate to advanced computer software skills (Microsoft Word, Excel & PowerPoint)

Additional Information
**Be Connected**

With a bold vision and innovative drive, join our 16,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it’s what makes our possibilities endless.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

  • Customer Service Representative

    7 days ago

    Laverton North, Australia Shred-X Full time

    We currently have an exciting full-time opportunity available for a motivated, professional, and customer-focused Customer Service Representative to join our team based at our Laverton North branch. - Permanent Full Time Role with a Public Listed Company - Market competitive salary - Reward and Recognition Program, Shopping discounts Shred-X is a fast paced...

  • Internal Customer Service Representative

    7 days ago

    Laverton North, Australia Schutz Australia Pty Ltd Full time

    **The Opportunity** Join us in our commitment to Sustainability! Be part of a small and super - significant team of Internal Customer Service Representatives as you perform a pivotal role for our global company. This isn't just your everyday customer service role - there's lots to do and lots to learn as you demonstrate precise attention to detail,...

  • Service Representative Driver

    2 days ago

    Laverton North, Australia Shred-X Full time

    **MR Driver - Join a leading national team delivering secure and sustainable solutions!** Are you reliable, hands-on, and enjoy staying active throughout your workday? **Shred-X** is looking for a safety-focused and customer-oriented **MR Driver** to join our team in **Laverton North, Melbourne**. As part of the **Freightways Group**, one of...

  • Representative, Customer Service

    2 weeks ago

    North Ryde, Australia Edwards Lifesciences Full time

    **Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...

  • Customer Service Representative

    2 weeks ago

    North Sydney, Australia Page Personnel Full time

    Permanent Fulltime Opportunity - Competitive Salary Package **About Our Client**: Our Client is a global provider of renewable energy solutions, committed to creating a cleaner, more sustainable future. Their innovative products and services offer reliable and cost-effective renewable energy solutions. As a Customer Service Representative, you will be...

  • Customer Service Representative

    2 weeks ago

    Altona North, Australia Fashion Biz Full time

    **CUSTOMER SERVICE** Fashion Biz Altona North, Melbourne VIC Customer Service - Call Centre (Call Centre & Customer Service) Full time **The opportunity** **Customer Service Responsibilities list**: Manage large amounts of incoming calls Build sustainable relationships and trust with customer accounts through open and interactive communication Meet...

  • Customer Service Representative

    3 days ago

    North Geelong, Australia Banana Home Full time

    **Who is Banana Home** This role holds an exciting opportunity to support our customers whilst working in a passionate team. **What this role entails** A Customer Service Representative conducts various tasks including but not limited too - Answering incoming phone calls - Supporting our customers throughout all stages of the purchase lifecycle - Entering...

  • Customer Service Representative

    1 week ago

    North Sydney, Australia MVSI Full time

    **Customer Service Representative** **Full Time** **Hybrid** **Permanent** Are you a keen observer with a passion for solving puzzles? Do you thrive in a dynamic environment where every day presents a new challenge? If so, MVSI is looking for you! **About MVSI**: Privately held, MVSI provides a broad range of Compliance Verification services to...

  • Customer Service Representative

    1 day ago

    North Mackay, Queensland, Australia beBeeGuest Full time $45,000 - $68,000

    Customer Service Representative Job Overview:The Role involves providing a high standard of customer service and processing guest check-ins and outs in our park.Key Responsibilities:Providing exceptional customer experiences for guestsProcessing transactions accurately using the park booking systemCoordinating with the Housekeeping team to track readiness...

  • Customer Service Representative

    1 week ago

    North Sydney, Australia Graymont Full time

    **Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Australia - NSW - North Sydney Competitive package and hybrid working arrangement. - Progress your career in lime and limestone solutions. -...