Remediation Associate

5 days ago

Melbourne, Australia ANZ Banking Group Full time

**Req ID**: 95177
**Department**: Business Governance & Assurance
**Division**: Australia Commercial
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The purpose of the role is to perform detailed and complex calculations to determine the amount of compensation / remediation payment. Daily responsibilities of the role include: collating of historical customer trading data in equities, fixed interest and managed funds, performing remediation calculation from the data compiled, reviewing data, running alternative scenarios and providing guidance on the remediation approach to a customer.
**Location**: National
**Role type**: Fixed term opportunity until end of March 2026, Multiple positions available
What will your day look like?
**Consider the following questions**:
Do you have a proven track record in delivering tasks which involve individual and large scale complex calculations?
Do you have a strong interest in delivery of effective and efficient remediation solutions for customers?
Do you have an absolute passion for provision of a high standard and high accuracy of output?
Are you able to work on tasks both individually and collectively as a team?
Do you demonstrate strong discipline in your design and maintenance of documents, manuals and processes?
What will you bring?
Tertiary degree in business, mathematics, or a related field or proven ability in those areas
Previous experience in Financial Advice or unit trust
Previous experience in Financial Services industries
Proven experience in tax, actuarial, advice or fraud services
Ability to facilitate detriment determination through compensation calculations and related activities
Strong attention to detail and financial data, numerical/analytical skills
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, and we actively encourage people to try new things. So, if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
29/05/2025, 11.59pm, (Melbourne Australia)

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