Race Day Operator

**We are**

Born in 2017, we - **tripleSdata** - are already the world market leader for timing and data tracking solutions in the thoroughbred, harness, and greyhound racing industry.

We combine our expertise to deliver unmatched data accuracy and real time intelligence. Our clients benefit from cutting edge, next generation, fully automated technology, and innovation that surpasses our clients’ and industry expectations.

Founded and lead by hands-on innovators with a passion for data, we are a young and agile company with a vision for continued growth across Australia, and around the world.

Forget what you think you may or may not know about this industry. We are here to drive change and innovation. And our clients are committed to working with us to shake the tree with regards to brand perception and targeting a digital savvy demographic.

**You are**

To thrive in this role, like us, you’ll be obsessed with data accuracy You’ll have excellent attention to detail and love operating in high-stakes situations, where deadlines are tight and fast turn-arounds essential.

An analytical mind is one of your many strengths. Identifying and defining glitches and errors, and problem-solving to find effective and efficient solutions, in real time and under pressure, is a thrill for you

You’ll be a team player and enjoy the input and ideas of multi-cultural minds. As a member of our tight team, you’ll feel a strong sense of responsibility, and take great pride in knowing that the data you collect is seen and used by broadcaster, punters, and racing professional around the world.

This is not your standard 9-5, Monday-Friday environment. We operate 7 days a week, around the global clock to capture real time data. Your hours will meet the needs of live racing events. This won’t phase you, because you enjoy the flexibility and variety this role and industry offers.

We are currently looking for reliable and enthusiastic individuals to join our team, primarily for **evening shifts** running from **approximately 4 PM to 10 or 11 PM**.

If you enjoy working in a dynamic environment and are available during these key times, we’d love to hear from you

If you're interested, there's potential to transition into a **permanent part-time or permanent full-time** role.

The thoroughbred, harness, and greyhound racing industry may not be one that you are familiar with, but you’ll certainly be driven to learning everything there is to know about it.

**The role**

Reporting directly to the Operations Manager, and working closely with managers and CEOs, and saddlecloth and GPS handlers, from each racetrack, here are the key responsibilities for this role:

- The set-up and capture of real time race data via our inhouse tracking technology
- Be familiar and contribute to the contractual SLAs, outputs, and deliverables of each racing jurisdiction
- Deliver on your individual KPIs
- Using remote tools and diagnostic utilities, troubleshoot race day incidents as they occur, with the understanding that the data capture of every single horse and greyhound is critical
- Analyse trends to prevent re-occurring issues and identify improvements
- Communicate all data capture issues in real time to the operations lead, and capture in Jira software
- Collate end-of-day race reports daily
- Ensure data capture process changes and improvements are communicated to the operations lead
- Assist with maintenance and software updates as required

**Game changers**

You would have a significant edge for this role if you were:

- You have completed vocational training as a bachelor or higher and have at least 2 years of professional experience.
- From a sporting operations industry and have experience working with real time sports data capture
- Familiar with how technology systems integrate and work together
- Proficient with the suite of Microsoft Office products

**Job Type**: Casual

Pay: $35.00 - $45.00 per hour

**Benefits**:

- Free drinks

Application Question(s):

- Do you have an English proficiency level equivalent to ACSF Level 4 or higher, or IELTS Band 7 (C1 Advanced)?

**Education**:

- Bachelor Degree (required)

Work Authorisation:

- Australia (required)

Work Location: In person