Wholesale Account Coordinator

1 week ago

Sydney, Australia Jivaro Full time

Great team culture - young, energetic and fun
- Flexible working arrangements - up to 3 days WFH and remote considered
- International Travel - L.A, New York and London

The Senior Wholesale Account Coordinator is a senior level team member in the Sales and Marketing Team, who is responsible for account management and sales order coordination of VIP wholesale clients. They are focused on fostering long-term and mutually beneficial relationships, and maximizing spend potential of wholesale clients. They also act as a mid-senior level team member for wholesale and administration processes and proactively optimise processes within the team.

**Key Performance Indicators**:
**Team Leadership in Sales Order Management**
- Sales order coordination, ensuring precise processes from receipt to delivery. Aiming for a seamless customer experience

**Enhanced Client Relationship Management**
- Cultivate and optimise the wholesale client experience, focusing on nurturing long-term relationships and maximising sales potentials

**Identifications and pursuit of business opportunities**
- Proactively identify and pursue opportunities for repeat and new business with wholesale clients

**Comprehensive Product Administration**
- Oversee end-to-end product and range administration tasks, including data management, linesheet creation and generating planning reports

**Key Success Indicators**:

- Excellent communication and interpersonal skills
- Proactive, enthusiastic, and customer/client-centric approach
- Familiarity with Indigo 8, Fineline or similar systems
- Intermediate Excel skills
- Willingness to learn and adapt
- Strong organisational and planning skills

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