Wholesale Assistant
2 days ago
work with an Australian designer brand
- fantastic culture
- Attractive salary package
- To increase sales and profits for the company by providing
excellent customer service and support to wholesale clients
- To develop strong, long lasting relationships with wholesale
customers through outstanding communication and customer
service
- To provide administrative support to the wholesale
department, including order processing, invoicing, and
shipments
- To maintain accurate records of all wholesale transactions and
communicate effectively with other departments within the
company to ensure timely and efficient order fulfillment
- To contribute to a positive, professional work environment by
exhibiting a high level of teamwork, cooperation, and respect
for others
KEY FUNCTIONS:
- Coordinate with customers to ensure timely delivery of
products
- Prepare shipping documents and arrange for shipments
- Handle customer inquiries and complaints
- Provide support to wholesale account managers
- Weekly ATS reports
- Weekly Shipping reports
- Occasionally perform duties outside of your specific function
that contribute to the overall success of the business
KPIs:
- Through outstanding customer service - maintain healthy
relationships with customers, suppliers and internal team
- Sales Orders well maintained and keyed in a timely manner
- Reports distributed by due dates
- Timely deliveries to customers
REQUIRED SKILLS
- The skills and qualifications needed for the role of Wholesale
Assistant include excellent communication skills, strong
organizational skills, and the ability to multitask. Additionally, a
successful Wholesale Assistant will be detail oriented and have
an understanding of the wholesale industry
- Excel - Intermediate to advanced
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